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WFH Healthcare Patient Financial Service and Collections Representative

Remote: 
Full Remote
Contract: 
Work from: 

Offer summary

Qualifications:

Experience in call center environment, Knowledge of insurance practices, billing.

Key responsabilities:

  • Responding to billing inquiries
  • Negotiating payments on patient accounts
  • Communicating financial policies to patients
Hollis Cobb Associates logo
Hollis Cobb Associates https://www.holliscobb.com/
501 - 1000 Employees
See more Hollis Cobb Associates offers

Job description

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Your missions

Looking for a REMOTE position? Come join a company that offers a great work environment! Our management staff is dedicated to maintaining a direct relationship with you, offering competitive benefits and pay, and creating opportunities to advance your career. We work hard to ensure every team member is empowered to work to their fullest potential.

As a Patient Financial Services Representative in our call center some of the responsibilities are, but not limited too; answering a high volume of inbound calls, researching and responding to billing questions and inquiries. Negotiating payments on patient account balances, and communicating hospital financial policies to patients. Providing high quality customer service.

The ideal candidate will have previous experience working in a  call center environment, retains thorough understanding of insurance, registration, authorizations, and follow-up to secure reimbursement of claims.

Schedule:

  • Monday to Friday
  • Several Shifts available

Experience:

  • Working with Medicare, Medicaid, and other commercial payers: 1 year (Required)
  • Healthcare, Registration, Collections, billing or insurance: 1 year (Required)

Required profile

Experience

Spoken language(s):
Check out the description to know which languages are mandatory.

Hard Skills

Soft Skills

  • Verbal Communication Skills
  • Customer Service

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