Customer Advisor with Czech language

• Remote In Greece
• Monday to Friday
• Salary 1300 gross

Our client is a worlds leading outsourcing company providing services related to customer/technical support and content moderation. Since its establishment, they have consistently and successfully fulfilled their mission of creating inclusive and differentiated teams of experts providing help for customers across many other professional domains.

Project:

You will be responsible for providing excellent customer support service to Spanish speaking clients. You will be the first point of contact for customers and will handle a variety of tasks, including answering questions, resolving issues, and providing support.

What you will be doing:

• Management of incoming calls and email
• Identify and assess customers needs to achieve satisfaction
• Provide accurate, valid and complete information by using the right methods/tools
• Follow communication procedures, guidelines and policies

Requirements:

• Fluency in Czech language (must be C1+)
• Communicative level of English language (B2+)
• You live in Athens, Greece or you are ready to relocate to Greece
• Ability to communicate clearly and effectively

What we offer:

• Base salary: 1300 gross per 14 months
• Performance Bonus of: up to 250 gross per month
• Full time (40h/week), fixed-term Greek employment contract in accordance with Greek labor law
• Amazing relocation support for those wanting to relocate to Greece:
• Paid flight ticket to Athens
• Airport taxi
• 2 weeks free hotel stay
• Assistance with finding an apartment

Note: We require EU citizenship or full rights to work in Greece