Our client, a well-established multinational D2C e-commerce company operating in the USA selling high-quality pet products, is looking for a highly organized and detail-oriented individual to join our team as a Logistic Assistant for a full-time remote job.
As a Supply Chain Assistant, your main responsibility will be to support our supply chain department by efficiently creating shipping labels and tracking shipments. You will play a crucial role in ensuring the smooth and timely movement of goods through the supply chain. This position requires strong organizational skills, attention to detail, and the ability to work in a fast-paced environment.
If you are a highly motivated individual with a keen eye for detail and experience in logistics, ideally with an ecom company, we would love to hear from you!
Responsibilities:
Creates shipping labels for outgoing shipments, ensuring accurate information and adherence to shipping guidelines and regulations.
Work with the Supply chain team to ensure timely and proper labeling, packaging and delivery of goods.
Track shipments, identify potential delays or issues, and proactively communicate with relevant parties to resolve them.
Maintain accurate records of all shipments, including tracking numbers, delivery confirmation, and related documentation.
Collaborate with the supply chain team to optimize shipping routes and identify opportunities for cost savings and efficiency improvements.
Assist in coordinating transportation arrangements, including booking carriers, scheduling pickups, and ensuring timely delivery of goods.
Respond to inquiries and provide exceptional customer regarding shipment status, delivery dates, and other logistics-related queries.
Contribute to the development and implementation of logistics policies, procedures, and best practices to enhance operational efficiency.
Requirements:
Proven experience in a similar logistics or shipping role, preferably in a remote role in an ecommerce company
Proficient computer skills, including experience with shipping software and tracking systems.
Advanced knowledge of Excel (Google Sheets)
Good English (at least B2)
Strong attention to detail, ensuring accurate and error-free documentation.
Excellent organizational and time management skills, with the ability to prioritize tasks effectively.
Strong problem-solving and decision-making abilities, with the capacity to handle unexpected challenges.
Effective communication skills, both written and verbal, to interact with internal teams, customers, and external service providers.
Strong communication and collaboration skills
Communication with stakeholders in the USA may require working with some overlap with USA working hours.
Our benefits:
Work for a Market-proven, fast-growing company
Competitive salary and bonus opportunities
Supportive work environment
Friendly International start-up environment
Paid trainings and courses
Be a part of something bigger, where you can have autonomy over your work
Fully remote work and flexible working hours (work from whatever place)
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