Software International (SI) supplies technical talent to Fortune 100/500/1000 companies in Canada. We Currently have a long term, renewable contract as a Systems Team Lead with our IT consulting client that primarily supports North American clients on various website and backend infrastructure services.
Role(s) Required: Systems Team Lead
Location: Remote (anywhere in Canada/USA/South America , but must be able to work on EST with the Canadian team)
Required Start Date: ASAP
Required End Date: 12 months + renewable every year
Type: Contract
Total Hours Approved Per Role: 40h/week
Rate: $65,000 - $68,000 USD/year ($88,000 - $93,000 CDN/year)
Client Location: US/Canada
Summary:
Reporting directly to the CTO and managing of the Systems department. This is a leadership role responsible for the overall technical management, operations, ongoing maintenance and support of our large-scale production websites and networks.
Role:
o Chief responsibility over systems and networks.
o Maintain vendor relationships, as required, for technical infrastructure of office and website systems.
o Work directly with the Development Team Leads and Project Management in managing projects for the website and provide final sign-off/approval for release to production.
o Working directly with Senior Management, participate in planning and project discussions for various websites.
o Analyze and assess areas of risk to systems and recommend/implement changes as appropriate to the business.
o Continuously assess network and systems security, ensuring a high level of systems data security is maintained overall. Report concerns directly to the CTO.
o Perform systems and network architectural design for the sites network, including capacity planning, hardware, infrastructure, software integration, OS and software performance tuning.
o Act as single point of escalation of production issues, interfacing with required resources to see issues are resolved in a timely manner.
o Effectively manage risk, including monitoring, system redundancy and backups based on business requirements and acceptable risk.
o Supervise, coach, motivate and inspire team members to maintain healthy group dynamics while maintaining company directives and policies.
o Provide technical assistance and consultation as required to all areas of the company, including Project Management, Sales, Quality Assurance, Accounting, Customer Service, Development and Systems departments.
o Perform special tasks and projects company-wide, as assigned by the CTO.
Responsibilities:
o Daily technical supervision of Systems Administration staff of about 7 resources
o Provide mentoring and technical assistance to Systems Administration staff on a day-to-day basis, as required.
o Lead as role model behavior consistent with verbal directives.
o Provide feedback for performance reviews for Technical and Development staff and the various websites.
o Facilitate problem solving and collaboration, ensure discussions and make decisions that lead toward closure, intervene when necessary to aid the team in resolving issues.
o Be part of on-call rotation (12pm 8pm EST, 1-week duration every 4 weeks).
o Other duties as assigned.
Job Requirements:
o 5+ years of experience with LAMP (Linux, Apache, MySQL, PHP)
o Minimum of 2+ years of management/leadership experience in a technology oriented
organization required.
o Must be well versed supporting web servers
o Strong background with storage SAN (NFS and iSCSI)
o Well versed with ELK stack (Elasticsearch, Kibana, Beats, and Logstash)
o Adding/removing nodes, expand clusters, rebuilt clusters, , use InfluxDB
o TCP/IP knowledge BGF and OSPF
o Hands-on experience working with Linux in a Systems Administrative role
o Hands-on experience working with Advanced Network Administrative role
including routing, switching and security
o Exceptional problem determination and creative problem solving skills
o Strong written and verbal skills
o Strong understanding of software development lifecycle
o Strong documentation and organizational practices
o Extensive experience with many of these:
o MySQL, maintenance and troubleshooting
o LAN/WAN/VPN setup and troubleshooting
o Linux-based and other firewall technology
o Cloud technologies (OpenStack, oVirt, RHEV or similar)
o Baremetal hardware, SAN, Switching and Load-balancing
o Backup technologies
o Systems security
o Automation systems (Ansible, Puppet or equivalent)
o Expertise with multiple Web technologies including but not limited to:
HTTP, SSL, DNS and SMTP protocols.
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