SAP SD/CS Analyst

Job Title: Tech Lead-SAP SD/CS Analyst

Location: Bangalore, Pune

Type of Employment: Full Time

Experience: 8 to 10 Years

Notice Period: Immediate or Less than 30 Days

Candidates should be ready to work on PST timings (3 PM IST to 12 PM IST)

Job Description:

We are seeking a highly skilled and experienced Tech Lead with expertise in SAP SD/CS to join our team. The ideal candidate will ensure the successful initiation, planning, execution, control, and completion of projects by providing guidance to team members on technical aspects and conducting reviews of technical documents and artifacts. As a Tech Lead, you will lead project development, production support, and maintenance activities, ensuring timely completion of timesheets and the invoicing process. The candidate should be proficient in SAP CS/SM, OTC (Order to Cash), and SD (Sales and Distribution), with a focus on configuration and delivery of SAP solutions.

Key Responsibilities:

• Project Management: Lead project development, production support, and maintenance activities to ensure successful project delivery.

• Customer Interface: Act as the primary point of contact for the project on a daily basis, addressing any issues proactively before they are escalated.

• Documentation: Create functional and technical specification documents, and review functional and technical specification documents prepared by team members.

• Ticket Management: Track open tickets/incidents in the queue, allocate tickets to resources, and ensure timely closure within specified deadlines.

• Quality Assurance: Ensure project compliance with Software Quality Processes and adhere to timelines.

• Team Leadership: Promote teamwork, motivate, mentor, and develop subordinates to foster a collaborative work environment.

• Process Adherence: Ensure adherence to SLAs/KPIs/OLAs and implement coding standards, frameworks, and tools to improve development efficiency, maintainability, and scalability.

• Continuous Improvement: Encourage innovation and continuous improvement within the delivery team, seeking ways to enhance processes, efficiency, and cost-effectiveness.

• Stakeholder Management: Serve as the single point of contact for the team to project stakeholders, facilitating communication and addressing concerns as needed.

• Application Support: Provide application production support as per process/RACI (Responsible, Accountable, Consulted, and Informed) Matrix.

Technical Skills:

• SAP SD/CS Configuration: Configuration for SAP CS/SM and SD modules, including equipment, Install Base, and Asset experience.

• SAP Service Management (SM): Experience with SAP Service Management functionalities, including Service Contracts, Warranties, Notifications, Repair Orders, and Service Orders.

• Order to Cash (OTC): Expertise in Order to Cash processes within SAP, including sales order processing, delivery, and billing.

• SAP User Exits: Experience with SAP SD user exits for enhancing standard functionalities and writing functional/technical specifications for custom programs and interfaces.

• SAP Intercompany Postings: Knowledge of intercompany postings and processes within SAP, including handling pro forma invoices.

• EDI/IDOC: Working knowledge of Electronic Data Interchange (EDI) and Intermediate Document (IDOC) for data exchange between SAP and external systems.

• SAP S/4 HANA: Experience with SAP's latest ERP suite, S/4 HANA, including migration, implementation, and optimization.

• Global ERP Implementation: Experience in implementing SAP solutions across global organizations, understanding multi-country requirements and localizations.

• Integration: Proficiency in integrating SAP with third-party systems and interfaces, ensuring seamless data flow and communication.

• Functional Documentation: Ability to write comprehensive functional specifications and other relevant documentation for SAP projects and enhancements.

• Communication Skills: Excellent communication skills, both written and verbal, to effectively interact with stakeholders, conduct workshops, and document requirements.

• Cross-Module Functionality: Understanding of cross-module functionalities and processes within SAP, including integration with other SAP modules like Finance (FI), Materials Management (MM), etc.