We are seeking a highly skilled and motivated individual to join our team as a Configuration Expert with a focus on Order Management and RMA (Return Merchandise Authorization) processes. If you have a passion for functional setups, orchestrating flows, and providing efficient solutions, this role is perfect for you!
Key Responsibilities:
- Perform functional setups and configurations for order management and RMA processes.
- Define and optimize orchestration flows to streamline operations and enhance customer experience.
- Collaborate closely with business users to understand requirements and devise appropriate functional solutions.
- Conduct Fit-Gap analysis to identify areas for improvement and efficiency.
- Evaluate solution feasibility and make data-driven recommendations.
- Manage subscription processes and ensure smooth subscription management.
- Handle warranty configurations to meet quality standards and customer satisfaction.
- Set up and manage installed base configurations to support product lifecycle management.
If you are ready to make a significant impact and be part of an innovative team, apply now! Join us in shaping the future of our company and delivering exceptional service to our customers.