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Customer Success Team Lead

unlimited holidays - extra holidays - extra parental leave - long remote period allowed
Remote: 
Full Remote
Experience: 
Mid-level (2-5 years)
Work from: 
Indonesia

JobGo logo
JobGo Hrtech: Human Resources + Technology SME https://www.jobgo.com/
11 - 50 Employees
About JobGo
What is the JobGo Solution? Recruiters are left with limited options when they want to reach out to preferred hidden candidates. And these options are expensive and time-consuming. So, we created the solution. JobGo offers recruiters the fastest and most cost-efficient high-quality service on the market. Using JobGo’s Big Data solution, we find hidden and active candidates among the millions of online profiles and present your company with a list of people eager to work for your company. So, let JobGo find your next employee of the year. We help small and large companies to recruit specialists and middle management, from biologists to IT to managers for any location. JobGo connects people wherever they are. Make the most of your social recruitment, and try out JobGo today.
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Job description

Main Goals:

  • Training, coordination fo work and management of a group of account managers (cmmunication takes place in english and bahasa Indonesia)
  • Builiding business processes, training, and team development
  • Preparation fo reports presentations ,and commercial offers for clients Calculation of media plans/
  • Assistance in marketing research
  • Work with analytics platform and MMps

Our Ideal candidate:

  • Have 3-4 years of experience handli8g a customer success team or being involved in an advertising agency, especially in the CS field;
  • Experiences i managing a team for a minimum 1 year;
  • Loves to build communication and empower people;
  • An open minded and supportive team player;
  • Wants and ready to quickly learn new things;
  • Understand social media analytics and reads the trend;
  • Desire to grow in the digital sphere.

Required profile

Experience

Level of experience: Mid-level (2-5 years)
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Hard Skills

Social Media AnalyticsEmpowermentMarketing ResearchBusiness Intelligence ToolsCustomer Success ManagementFamily Support

Other Skills

  • Learning Agility
  • Communication
  • Open Mindset
  • Team Management
  • Growth Mindedness
  • Teamwork
Are you interested?

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