German Speaking Customer Service Job for Leading Automobile Company (Greece)

Patrique Mercier Recruitment is the premier agency for candidates seeking jobs in their native language abroad, specializing in multiple industries including social media, gaming, healthcare, retail & e-retail, travel, automotive, financial, insurance, energy, and telecommunications. We are thrilled to present an incredible opportunity for a German Speaking Customer Service position with a leading automobile company in Greece. This role is ideal for anyone looking to excel in a vibrant industry while enjoying the beautiful landscapes and rich culture of Greece. Our team is dedicated to connecting talented individuals with their ideal job and ensuring a smooth relocation process. As a key member of the customer service team, you will be responsible for providing top-notch support to German-speaking customers, playing a crucial role in enhancing their experience with our esteemed automotive client. Join us and take the next step in your career in a dynamic environment that values customer satisfaction and innovation.

Responsibilities

• Deliver outstanding customer service to German-speaking clientele.
• Respond to customer inquiries via phone, email, and chat, ensuring timely and accurate communication.
• Assist customers with product information and resolve their issues efficiently.
• Maintain detailed records of customer interactions and follow up as needed.
• Collaborate with different departments to provide comprehensive support.
• Stay informed about the latest company products, services, and policies.
• Contribute to team efforts to enhance service quality and customer satisfaction.

Requirements

• Fluency in German and English, both written and spoken.
• Previous experience in customer service or a related field is preferred.
• Exceptional communication and problem-solving skills.
• Proficient in using customer service tools and software.
• Strong teamwork abilities and a customer-focused mindset.
• A proactive approach with the ability to thrive in a fast-paced environment.
• Willingness to relocate to Greece and adapt to a new cultural setting.

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )