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Call Center

Remote: 
Full Remote
Contract: 
Full time
Experience: 
Junior (1-2 years)
Work from: 
Thailand

Offer summary

Qualifications:

Bachelor's degree or higher in Computer Science, Information Technology, Business Computer or related fields, At least 1 year experience in help desk or call center, Knowledge in IT, network basics, troubleshooting, and problem solving skills, Good team player, service mindset, English communication, able to work under pressure and overtime.

Key responsabilities:

  • Provide product information pre/post sales via Call, Email, Chat and Facebook
  • Offer service support, technical issue resolutions, handle customer complaints
  • Perform other tasks assigned by supervisor
PEOPLE PROFILERS logo
PEOPLE PROFILERS https://www.peopleprofilers.com
11 - 50 Employees
About PEOPLE PROFILERS
We believe that infinite possibilities come from human relationships. That is why it is vital that the right people get connected to the right jobs. We bridge the gap between People and Professions, as is reflected in our logo, where the two P's are intertwined, signifying the bridging of the two.At People Profilers, we are all about the relationship. Between the employer and the talent; between us and you.Vision: Provide to our clients’ unrivalled human resource solutions to achieve their competitive edge and be the preferred talent management firm to organisations.Mission: Our mission is to deliver the highest standards in Human Resource solution for your organisation in a relationship focused environment by ensuring the right people are suited to the right employment opportunities.People Profilers Pte Ltd (EA License: 02C4944)People Profilers (Executive Search) Pte Ltd (EA License: 10C3804)People Profilers (Services) Pte LtdPeople Profilers Vietnam LLC
See more PEOPLE PROFILERS offers

Job description

Job scope

- Provide product information both of per/post sales via Call, Email, Chat and Facebook for customers.

- Provide service support and technical issue resolutions for customers via calls, remote and Email.

- Customer's complaint handling.

- Other assignments by a supervisor as beneficial for the company.

Qualification

- Bachelor's degree or higher in Computer Science, Information Technology, Business Computer or related fields.

- At least 1 year experience in help desk or call center

- Have knowledge in IT, network basic.

- Capable of troubleshooting and problem solving skills.

- Good team player and service mind.

- Competent to communicate in English would be an advantage.

- Able to work overtime and under pressure.

Contract person : Kitti
kitti.mart@peopleprofilers.com
+66 90 594 3838

Required profile

Experience

Level of experience: Junior (1-2 years)
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Hard Skills

Service Level ObjectivesNetwork Theory

Other Skills

  • Troubleshooting (Problem Solving)
  • Problem Solving
  • Verbal Communication Skills
  • Information Technology
  • Teamwork
Are you interested?

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