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POLISH-Speaking Call Center Role in Greece - Relocate with Paid Support

Remote: 
Full Remote
Contract: 
Experience: 
Entry-level / graduate
Work from: 

Offer summary

Qualifications:

Fluency in Polish and English, No prior experience required, Basic computer skills.

Key responsabilities:

  • Assist Polish-speaking customers with inquiries
  • Resolve customer issues and complaints
  • Collaborate to improve service delivery
  • Maintain records of customer interactions
  • Stay informed about products and policies
Patrique Mercier Recruitment logo
Patrique Mercier Recruitment Human Resources, Staffing & Recruiting Small startup http://www.patriquemercierrecruitment.com/
2 - 10 Employees
See more Patrique Mercier Recruitment offers

Job description

Patrique Mercier Recruitment is excited to offer a fantastic opportunity for Polish-speaking individuals to join our team in Greece! We provide relocation support to ensure your transition to this beautiful country is stress-free and enjoyable.

In this role, you will serve as a key point of contact for Polish-speaking customers, assisting them with inquiries, resolving issues, and delivering top-notch customer service. Your contributions will play a significant role in enhancing customer satisfaction and loyalty.


Key Responsibilities
  • Respond to inquiries from Polish-speaking clients through various communication channels
  • Provide accurate and timely solutions for customer questions and concerns
  • Handle customer complaints with professionalism and empathy
  • Maintain detailed records of customer interactions and resolutions
  • Collaborate with team members to drive continuous improvement in service delivery
  • Stay informed about company products, services, and policies
  • Follow established procedures to ensure quality service and customer satisfaction

Requirements

  • Fluency in Polish and English, both written and verbal
  • No prior experience required; detailed training will be provided
  • Strong communication skills with a customer-focused approach
  • Ability to remain calm and professional in challenging situations
  • Team-oriented, with a positive attitude and a willingness to learn
  • Attention to detail and commitment to delivering quality service
  • Basic computer skills and familiarity with customer service systems
  • Willingness to relocate to Greece for the role
  • Valid European Passport or ID

Benefits

  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package ( flight, transfer and hotel )

Required profile

Experience

Level of experience: Entry-level / graduate
Industry :
Human Resources, Staffing & Recruiting
Spoken language(s):
EnglishPolishEnglish
Check out the description to know which languages are mandatory.

Hard Skills

Other Skills

  • Verbal Communication Skills
  • Detail Oriented
  • Teamwork
  • Customer Service
  • Basic Internet Skills

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