Offer summary
Qualifications:
Currently enrolled in a degree program related to Information Systems, Computing, or similar fields, Willingness to work 40 hours per week from Monday to Friday.Key responsabilities:
- Maintain clear communication with customers, updating them on ticket progress
- Solve user system inquiries and issues via phone, chat, and email with proactive service
- Screen and categorize client tickets while assisting in identifying new solutions and relevant issues