Offer summary
Qualifications:
Fluency in Dutch and English, Strong technical aptitude and problem-solving skills, Excellent communication and customer service abilities, Prior experience in technical support or IT is a plus, Ability to quickly learn new technologies.
Key responsabilities:
- Deliver technical support via phone, email, and chat
- Diagnose and resolve technical issues efficiently
- Collaborate with engineering teams for complex problems
- Document interactions and issues in the CRM system
- Participate in training to enhance product knowledge