Data Operations Analyst

Job Description

Data Operations Analyst

Analyst II – Operations

Who We Are

Advantasure is a growing company and a member of the UST HealthProof family, Advantasure champions innovative solutions with an eye on the future—providing health plans with the flexibility to adapt to a changing regulatory environment and evolving business needs. Leveraging the industry’s leading experts in government-sponsored health plans, Advantasure offers solutions for administrative cost management, quality patient outcomes and experiences, enrollment growth, risk adjustment, and quality and provider engagement initiatives.

We achieve this mission together through teamwork, communication, collaboration, and focus. Our employees are our greatest assets, and we invite you to apply to be a part of our journey toward making a difference in healthcare in the United States. **

You Are**

The Data Operations Analyst is responsible for learning, understanding, and executing the delivery of work for our internal and external customers. **

The Opportunity**

• Executing and monitoring production data and data exchange-related processes, a timely and conscientiously.
• Executes defined standard operating procedures (SOPs) as per the defined schedule: Daily, Weekly, Monthly, Quarterly, and Yearly
• Assists with implementing new SOPs / refining SOPs for providing routine service.
• Initiates troubleshooting and/or appropriate notification of issues timely.
• Monitors the status of normal production processes as well as the progress of issue resolutions
• Responsible for communication of results and/or issues per team standards.
• Shifts focus between clients and/or processes throughout the day to meet production needs.
• Balances incoming requests with previously scheduled work.
• Assists personnel, both internal and external, by answering questions and supplying information
• Assists in outage resolution, a validation after weekend patching, and rollover activities
• Effectively supports projects/teams in order to produce desired results.
• Develops and maintains an effective working relationship with internal and external customers.

This position description identifies the responsibilities and tasks typically associated with the performance of the position. Other relevant essential functions may be required. **

What You Need**

• Bachelor’s degree in Business Administration, Economics, Health Care, Information Systems, Statistics, or a related field.
• A relevant combination of education and experience may be considered in lieu of a degree.
• Continuous learning, as defined by the Company’s learning philosophy, is required.
• Certification or progress toward certification is highly preferred and encouraged.
• Five or more years of experience in a related field, typically in at least two of the following areas is preferred: healthcare information technology, healthcare economics, healthcare policy, statistical modeling, business decisions, analysis, or business management.
• Experience in healthcare is highly preferred.
• Strong analytical, planning, problem-solving, verbal, and written skills to communicate complex ideas.
• Intermediate SQL Server/Transact SQL skills.
• Ability to monitor jobs in Control M, analyze in case of issues, and order jobs when the situation demands
• Strong ability to work independently and direct the efforts of others.
• Experience working in a Healthcare claims platform is highly preferred.
• Experience in the following technologies and willingness to work on other technologies: MS SQL, Oracle, Control M
• Strong knowledge and use of existing software packages (PowerPoint, Excel, Word, etc.).
• Ability to work independently, within a team environment, and communicate effectively with employees and clients at all levels.
• Willingness to work in a 24x7 shift model.

What We Believe

We’re proud to embrace the same values that have shaped UST and its subsidiaries since the beginning. Since day one, we’ve been building enduring relationships and a culture of integrity. And today, it's those same values that are inspiring us to encourage innovation from everyone to champion diversity and inclusion and place people at the center of everything we do. **

Humility**

We will listen, learn, be empathetic and help selflessly in our interactions with everyone. **

Humanity**

Through business, we will better the lives of those less fortunate than ourselves. **

Integrity**

We honor our commitments and act with responsibility in all our relationships. **

Equal Employment Opportunity Statement**

UST is an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

UST reserves the right to periodically redefine your roles and responsibilities based on the requirements of the organization and/or your performance.

#Advantasure