Match score not available

Help Desk/MAC Engineer

Remote: 
Full Remote
Contract: 
Experience: 
Junior (1-2 years)
Work from: 
New York (USA)

LincolnIT logo
LincolnIT Information Technology & Services SME https://www.lincolnit.com
51 - 200 Employees
See more LincolnIT offers

Job description

Job Overview

We are currently seeking a full time Level I/II MAC and PC Support Engineer with a 1+ years of extensive hands on experience with the following: iMac and Macbook repairs, also all OSX operating systems. Support all MAC and Windows environments on site.

Responsibilities

  • Provide phone support and remote remediation for workstation issues
  • Troubleshooting and resolving customer system problems across a broad range of technologies
  • Provide remote installations of new software and upgrades
  • Provide remote installation of service Packs and security updates
  • Provide onsite support and installations to clients when necessary
  • Provide help desk support including analyzing and resolving end-user issues

Skills & Experience

  • Knowledge of MAC and Windows operating systems and desktop applications
  • Experience with installing, configuring, and administering a broad range of technologies
  • Excellent written and verbal communication skills
  • Knowledge of Cisco Phone Systems a plus
  • Certifications a plus

Company Overview

Founded in 1997, Lincoln Computer Services is a growing custom IT solution provider, servicing New York City and Long Island, New York. If you are interested in working for a growth-oriented company with a culture that exudes collaboration, integrity and a passion for technology, submit your resume today!

Benefits

Lincoln offers a competitive salary, training and education, a great benefits package (medical, dental, vision, 401k), generous paid time off and an excellent work atmosphere.

Required profile

Experience

Level of experience: Junior (1-2 years)
Industry :
Information Technology & Services
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Verbal Communication Skills
  • Collaboration
  • Teamwork

Help Desk / Technical Support Related jobs