Virtual / Executive Assistant (General Application)

ROLE SUMMARY

ABOUT THE COMPANY

METEOR connects high-quality professionals in Guatemala with companies in the United States and Canada that are looking to grow their teams with dependable, long-term remote talent. We help candidates find meaningful international job opportunities that offer stability, growth, and professional development.

We recruit standout individuals—the most driven, detail-oriented, and adaptable professionals in the country—and connect them with companies where they can thrive. Once selected, candidates are hired through a legal entity in Guatemala. This ensures every team member receives full legal benefits, including social security, medical coverage, paid time off, and bonuses. Whenever possible, we also aim to offer compensation above local market averages and provide employment that is formal, fair, and sustainable.

ABOUT THE TALENT POOL

Traditionally, we used to hire people based on individual campaigns. But we’ve since decided to change our approach in order to increase the number of opportunities available for professionals.

Instead of hiring for a single role at a time, METEOR is building a Virtual Assistant (VA) and Executive Assistant (EA) Talent Pool—a group of vetted professionals who are ready to be matched with companies based on their skills, preferences, and availability.

Once you apply, you’ll go through a clear evaluation process, including an English proficiency test, a psychometric evaluation, and general skills assessments that reflect the type of work our clients typically delegate to VAs and EAs. After an interview with our team, successful applicants will be added to the talent pool.

Your profile will include everything we need to know to match you effectively: your strengths, skills, task preferences, industry experience, schedule availability, salary expectations, and more. When new client requests come in, we’ll filter the talent pool to find the best candidates based on those specific requirements.

Being part of the talent pool doesn’t mean an automatic assignment. Additional steps—like an interview or follow-up exercise—may still apply. But because most of the process has already been completed, you’ll be closer to placement and better positioned for upcoming roles.

ABOUT THE ROLE

Virtual Assistants (VAs) and Executive Assistants (EAs) help business owners and teams buy back their time by taking ownership of essential tasks that allow the business to operate and grow more efficiently. 

While the terms are sometimes used interchangeably, the key difference is that Executive Assistants work directly with CEOs or senior leaders in a more strategic, high-trust capacity, whereas Virtual Assistants tend to support broader teams with less direct involvement in executive-level decision-making. In either role your contributions can help teams become more productive, more focused, and better organized.

This is a versatile, high-impact role. You might work directly with a founder, support an operations team, manage internal systems, assist in content or marketing, or take on a mix of functions depending on the client's needs. What matters most is your ability to communicate clearly, stay organized, and follow through on what you commit to.

By joining this talent pool, you’ll gain access to long-term opportunities where you can grow professionally while making meaningful contributions to fast-moving, global teams.

This position is perfect for someone who:

✅ Always brings structure, organization, and clarity to any project or system

✅ Enjoys learning new tools and technologies (like AI) to make work more efficient

✅ Feels confident asking questions and speaking up when something’s unclear

✅ Works well without micromanagement, anticipates problems, and takes initiative daily

✅ Is excited to learn how different businesses work and how they can contribute

✅ Uses both critical thinking and proactiveness to solve problems and make decisions

ROLE RESPONSIBILITIES

Virtual Assistants and Executive Assistants in the METEOR Talent Pool are matched to companies based on their skills and interests. Below are the key categories where companies frequently request support. You are not expected to have experience in all areas—we use this structure to learn where you’re strongest.

ADMINISTRATIVE SUPPORT

Administrative support is the foundation of most VA and EA roles. As an administrative assistant, you help organize the details that make teams more efficient—from managing calendars and inboxes to preparing documents and coordinating logistics. This type of support keeps things on track, reduces errors, and saves valuable time. Tasks in this category may include:

• Manage inboxes and respond to routine emails
• Coordinate meetings, appointments, and reminders
• Format, proofread, and organize internal documents
• Prepare reports, spreadsheets, and slide decks
• Book travel and create itineraries
• Organize files in shared drives or document management systems
• Track tasks and set up reminders for key deadlines
• Maintain and update CRM systems or contact databases

CUSTOMER SUPPORT

Customer support VAs and EAs are often the first line of communication with clients, customers, or users. Your role is to ensure that every interaction is clear, respectful, and helpful. You’ll be supporting customer satisfaction and loyalty by managing expectations, solving issues, and keeping conversations organized. Tasks in this category may include:

• Respond to support inquiries via email, chat, phone, or ticketing systems
• Troubleshoot basic service issues and escalate as needed
• Manage subscription updates, renewals, or cancellations
• Track customer feedback and organize it for internal review
• Update and maintain FAQ or help center documentation
• Follow up with customers post-resolution
• Support onboarding for new users or clients
• Log interactions in CRMs or helpdesk tools

SOCIAL MEDIA MANAGEMENT

Social media assistants help businesses maintain a consistent and engaging online presence. You’ll support the creation and schedule content, monitor interactions, and support community engagement. This work is key in growing brand visibility and maintaining an authentic digital voice. Tasks in this category may include:

• Draft social media captions and schedule posts
• Support the design of visuals using tools like Canva or CapCut
• Respond to comments, tags, and direct messages
• Track performance metrics and generate simple reports
• Research hashtags, trends, and competitor content
• Coordinate with influencers or community partners
• Monitor brand mentions and flag important conversations
• Assist with social ad campaign setup and basic targeting

CONTENT CREATION & MANAGEMENT

Content creation supports how companies educate, market, and communicate. As a VA or EA in this area, you may assist in writing, editing, or designing content across platforms. You’ll help ensure that messages are clear, accurate, and aligned with brand tone and business goals. Tasks in this category may include:

• Write blog posts, newsletters, and email copy
• Proofread documents for tone, clarity, and grammar
• Format slide decks, proposals, or downloadable resources
• Create simple visual assets using tools like Canva or CapCut
• Edit short videos or audio clips for content repurposing
• Optimize articles or pages for SEO
• Help build and maintain a content calendar
• Help publish and manage posts on blogs or websites

RESEARCH & INSIGHTS

Research support helps teams make informed decisions and stay ahead of the curve. You’ll help your team save time by gathering relevant information and presenting it clearly. This work might include everything from competitor research to tool comparisons to industry updates. Tasks in this category may include:

• Conduct market and competitor research
• Identify tools, vendors, or service providers
• Research pricing, product comparisons, or user reviews
• Compile summaries or briefs for internal use
• Source leads or potential collaborators
• Research industry events, podcasts, or networking opportunities
• Track developments in specific sectors or niches
• Support business planning or strategy projects with relevant findings

PERSONAL ASSISTANCE

Personal assistants support busy founders and executives with non-business tasks that still need attention. This work keeps their personal lives organized so they can focus on their professional responsibilities. It requires discretion, trustworthiness, and great time management. Tasks in this category may include:

• Schedule personal or family appointments
• Make travel bookings for personal trips
• Coordinate restaurant or event reservations
• Help with online purchases and order tracking
• Manage subscriptions and account renewals
• Set reminders for birthdays, events, or personal deadlines
• Organize gift ordering or holiday logistics
• Support with errands or research for personal matters

TECHNICAL SUPPORT

Some VAs and EAs support the technical tools that companies rely on. While you don’t need to be a developer, you’ll help with systems setup, troubleshooting, and workflow automation. This work supports seamless collaboration and avoids productivity disruptions. Tasks in this category may include:

• Troubleshoot login issues or account access problems
• Set up user accounts or digital tools for team members
• Update website content via CMS platforms
• Create/support the creation of automations using Zapier, Make, or similar tools
• Maintain accuracy of data in CRMs or internal systems
• Provide onboarding support for new software tools
• Track and report bugs or tech-related concerns
• Help manage subscriptions and tool usage reports

SALES & BUSINESS DEVELOPMENT SUPPORT

Sales assistants help keep deals moving by handling outreach, research, and coordination. This work supports teams with lead generation and client communication so they can focus on converting opportunities. You’ll keep pipelines organized and aligned with business goals. Tasks in this category may include:

• Research and qualify leads based on ideal client profiles
• Send and follow up on cold outreach emails
• Maintain CRM records and update contact details
• Prepare proposals, pricing sheets, or presentations
• Track communication status and next steps
• Create or manage email campaign workflows
• Research competitors’ pricing or positioning
• Support lead tracking and reporting

HUMAN RESOURCES SUPPORT

VAs and EAs in HR support roles help businesses attract, hire, and manage their people effectively. This work supports the structure, coordination, and building of systems that enables healthy teams. You’ll support both recruitment and internal employee management. Tasks in this category may include:

• Draft job descriptions and post to job boards
• Screen resumes and organize applicant data
• Schedule interviews and communicate with candidates
• Prepare onboarding materials and internal documentation
• Maintain digital employee files and HR records
• Track time logs, PTO, or contractor hours
• Assist with internal training schedules or coordination
• Help process or follow up on employment paperwork

FINANCE & BOOKKEEPING SUPPORT

Financial assistants support business operations by tracking income, organizing expenses, and maintaining records. This work helps create structure around financial processes and make sure the company financials are organized in a way that is easier to make business decisions. Tasks in this category may include:

• Create and send invoices to clients
• Track expenses and organize receipts
• Maintain spreadsheets for income and spending
• Prepare summaries for profit, loss, or cash flow
• Help with payroll-related tracking or submissions
• Monitor subscription renewals or regular payments
• Support with financial document organization
• Assist with data entry for tax or bookkeeping systems

While the tasks listed above reflect the typical responsibilities of a VA or EA, companies may have additional requirements. We ensure these are taken into account when matching candidates from our talent pool.

ROLE QUALIFICATIONS

REQUIRED QUALIFICATIONS

• 1+ year of experience in administrative, operational, or executive assistant roles
• Background in any of the task categories listed above
• Excellent English communication skills (C1–C2 level, written and spoken)
• Strong organizational and time management skills
• Proactive and resourceful—able to solve problems independently
• Comfortable learning new tools and digital systems quickly
• Familiarity with Microsoft Office and Google Workspace tools
• Experience with traditional digital tools like Slack, Canva, Asana, CRMs, and scheduling apps
• Must have own webcam, microphone, and computer (relevant software and subscriptions provided)
• Access to a quiet work area at home with reliable internet (100 Mbps or more)

PREFERRED ("NICE-TO-HAVE") QUALIFICATIONS

• Experience supporting U.S. or Canadian clients or companies
• Prior work in remote, digital-first teams
• Familiarity with tools like Notion, ClickUp, HubSpot, Zapier, etc.
• Professional experience that aligns with the industry of the company you may be matched with

ROLE SPECIFICATIONS

• Base salary: Typically between Q7,500 – Q12,000 (may vary depending on role requirements; performance bonuses or commissions may apply)
  
  
• Role type: Full-time or part-time (part-time typically starts at 15+ hours/week)
  
  
• Location: Guatemala
  
  
• Schedule: Monday to Friday, typically 8:00 AM to 5:00 PM or 9:00 AM to 6:00 PM U.S. Pacific to Eastern Time). In some cases a half day on Saturday may be required. 
  
• Work setting: 100% work-from-home

RECRUITING PROCESS

• Application / Screening: When you apply for this position, we will ask you a short questionnaire to get to know you a little bit better and ask you for some additional inputs to see if you qualify for the position. In addition, we will ask you to complete a short psychometric evaluation and a short English proficiency assessment. The idea is to explore if this is a good fit before moving forward.

• Skills Assessment: You will be asked to complete a few exercises and/or projects designed to recreate the work tasks that you will be responsible for if you are given the role. This helps us gauge your skill level as well as give you a better idea of the required work.

• Skills Assessment Interview: This is a 60 min - 90 min conversation where we further test your skills, learn about your previous working experiences, and evaluate culture fit to the role and company.

• Hiring Manager Final Interview: This is a 30 min - 60 min conversation with the position’s Hiring Manager (and potentially a few company team members) to get to know you better and to set the expectations and vision for the role.

The entire process to be selected to join a talent pool usually takes anywhere between 2-4 weeks to complete depending on the seniority of the position.

CONTACT US

If you have any questions or run into any complications while submitting your application, please reach out to:

carlos.escobar@trymeteor.com

+502 4466 9652