Instructional Designer - Freelance

Instructional Designer (ID)

Location: Remote (US time zones)

SweetRush has an exciting opportunity for a talented freelance professional to join our Custom Learning team! 

Who We Are

SweetRush is a consulting, design, and staffing firm specializing in HR-related services that help foster life-centered businesses and organizations. Our work includes designing unique learning experiences using agency-level graphics and leading-edge technology; creating high-performing cultures, leaders, and teams; and helping our clients grow their learning teams with qualified professionals.

Many of our clients are household names with large international operations, while others are small nonprofits whose work we value as essential to the world. We try to balance the work we do for profit with the work we do to spread good things in the world.

SweetRush is a leader in learning and development, making use of emerging technologies (AI, VR, and AR), games, storytelling, chatbots, interactive virtual and in-person experiences, and so on, all while grounding our work in vibrant and impactful human-centered design. The many awards we win annually reflect the care we put into our craft and our collaborations with clients. We’ve been grateful to have won awards with Hilton, Google, Bridgestone, Adidas, SHRM, and numerous others.

We are a completely virtual, tight-knit, talented community that spans the globe, a culture-forward team that values diversity, respect, and caring. Our folks tend to stick around, as do our clients. 

We like to think we stand apart from competitors for the uniqueness and innovation of everything we create—and for who we are. And we’re committed to hiring talent that’s as creative, innovative, and caring as everyone on our team. This is where you come in…

About the Role

Instructional Design is the heart of our work at SweetRush, and the Instructional Designer is the person who makes that magic happen. Working as part of a cross-functional, highly creative team, the ID plans the instructional treatments to ensure that the learning solution is effective and engaging. 

Using generative AI tools, you will be responsible for working closely with our internal SweetRush Custom Learning teams to create and deliver training materials that support our client's business objectives and ongoing operations. The training solutions we provide frequently include screencasts, interactive walkthroughs, and technical project-based learning. You must have hands-on experience designing and scripting step-by-step software training, creating screencasts, and documenting technical procedures for a range of audiences. Familiarity with screen recording, video editing, and authoring tools is essential, as is the ability to translate complex software workflows into clear, engaging instructional content. 

The ID is a client-facing resource and a project team member who works with PMs, Lead IDs, other IDs, Graphic and Media Designers, Technologists, Copy Editors, and Subject Matter Experts. They are responsible for the learning certification program content, from inception to launch.

The hourly rate is negotiable, ranging from $50 to $60 per hour. This will be a 6-month contract, up to 30 hours per week, with a preferred start date of mid to late June 2025.

Please note, our Instructional Design/LXD opportunities are freelance opportunities; extensive experience with freelance work and multiple clients is preferred. 

Responsibilities

• Designs, scripts, and produces screencasts and video tutorials that clearly demonstrate both software-based and non-software procedures, tasks and “how-to” information for diverse audiences. 
• Collaborates with subject matter experts to capture, document, and validate step-by-step processes and how-to information.
• Utilizes Artificial Intelligence and prompt engineering to help develop instructional materials that break down complex tasks--software or otherwise--into clear, actionable steps, ensuring accessibility and engagement for all learners..
• Uses appropriate screen recording, video editing, and authoring tools to create high-quality training assets for a variety of procedural content. 
• Receives and incorporates feedback from Subject Matter Experts, PMs, and the Lead ID.

Requirements

Our ideal candidate has the following skills, experience, and personality traits: 

• Experience creating screencasts, video tutorials, or software training. 
• Strong technical writing and process documentation skills. 
• Proficiency with screen recording and video editing tools.
• Experience designing training for software applications or digital platforms. 
• AI Prompt Engineering experience to support content development.
• Minimum 5 years of experience in an educational, corporate training, or professional services environment, with an emphasis on educational and multimedia technologies. 
• Minimum 5 years of experience implementing adult learning principles or equivalent 
• Ability to translate complex technical processes into clear, step-by-step instructions. 
• Ability to blend and implement multiple instructional modalities 
• Ability to handle multiple tasks and projects simultaneously and establish priorities
• Superb communicator - verbally and written, confident, self-motivated, and detail-oriented
• Capable of working effectively and efficiently in a fast-paced, constantly changing environment
• Creative, innovative, flexible, and passionate about learning design and integrating AI
• Strong knowledge of AI and Internet technologies, and solutions 
• Fluency with Google Suite and Gemini AI preferred
• Respectful, positive, approachable attitude, and a positive outlook on life (a “glass half full” type of person) 
• A genuine interest and passion for advancing technology, AI, learning, and development, clients and colleagues alike  

SweetRush is an Equal Opportunity Employer

We are committed to the principle of equal employment opportunity for all employees and to providing a work environment free from discrimination and harassment. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, national, social, or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. SweetRush will not tolerate discrimination or harassment based on any of these characteristics. We encourage applicants of all ages.

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Call-To-Action: Submit Your Resume!

Team chemistry is everything to us, so our ultimate goal is to find the right fit. If the above describes your interests and experience, and you believe this will be a dream job, please submit your resume. We are excited to hear from you!