E-commerce Assistant - (ZR_23714_JOB)

This is a remote position.

Role Name: E-commerce Assistant

Schedule:

• 4 hours per day, 5 days per week (20 hours total)
  

• Monday to Friday, 9:00 AM - 1:00 PM
  

Client Timezone: New Zealand (NZST)

Join a thriving paper craft business that specializes in scrapbooking and card making, serving customers through both online and physical retail channels. This is an exciting opportunity to support a growing New Zealand-based business during a critical expansion phase as they scale their operations. You'll play a vital role in helping manage the day-to-day e-commerce operations while contributing to marketing initiatives that drive business growth. This position offers the chance to work with a passionate business owner who values quality customer service and creative expression in the crafting community.

• Manage and upload new products to Shopify website on a weekly basis
  

• Process and fulfill customer orders through the e-commerce platform
  

• Create and manage weekly email newsletters and marketing campaigns
  

• Develop graphics and advertisements for marketing purposes
  

• Manage social media presence and engage with Facebook groups
  

• Provide customer support and respond to inquiries
  

• Assist with inventory management and product organization
  

• Support general e-commerce operations and administrative tasks
  

Requirements

• Minimum 2-3 years of e-commerce experience
  

• Proficiency with Shopify platform
  

• Social media management and marketing skills
  

• Graphic design capabilities for creating marketing materials
  

• Email marketing experience
  

• Strong communication skills for customer support
  

• Experience with order processing and inventory management