Program Manager (Remote)

Availity delivers revenue cycle and related business solutions for health care professionals who want to build healthy, thriving organizations. Availity has the powerful tools, actionable insights and expansive network reach that medical businesses need to get an edge in an industry constantly redefined by change.

At Availity, we're not just another Healthcare Technology company; we're pioneers reshaping the future of healthcare! With our headquarters in vibrant Jacksonville, FL, and an exciting office in Bangalore, India, along with an exceptional remote workforce across the United States, we're a global team united by a powerful mission.

We're on a mission to bring the focus back to what truly matters – patient care. As the leading healthcare engagement platform, we're the heartbeat of an industry that impacts millions. With over 2 million providers connected to health plans, and processing over 12 billion transactions annually, our influence is continually expanding.

Join our energetic, dynamic, and forward-thinking team where your ideas are celebrated, innovation is encouraged, and every contribution counts. We're transforming the healthcare landscape, solving communication challenges, and creating connections that empower the nation's premier healthcare ecosystem.

We are seeking a highly organized and strategic Program Manager to support our Account Management team in delivering value to healthcare clients, including health systems, payers, providers, and partner organizations. This role will focus on driving cross-functional coordination, optimizing client-facing programs, and supporting the successful implementation of healthcare solutions.  As a bridge between internal teams and client stakeholders, you’ll oversee the coordination, execution, and optimization of strategic programs and implementations, ensuring clients derive measurable impact from our solutions.

Sponsorship, in any form, is not available for this position.

Location: Remote, US
 

Why you want to work on this team:

• Ability to use your Availity knowledge to help drive optimization for the Account Management Team
• Passionate about working cross functionally to deliver quality results

To be qualified for this position you:

• 3–5 years of experience in program or project management, preferably in a healthcare setting (e.g., health tech, managed care, provider systems, EHR vendors).
• Proven ability to manage complex, multi-stakeholder healthcare projects.
• Strong communication and relationship-building skills with both internal teams and external healthcare clients.
• Experience using project management tools (e.g., Smartsheet, Asana, Jira) and CRM platforms (e.g., Salesforce).
• Knowledge of healthcare operations, revenue cycle management, population health, or care coordination is a plus.

You will set yourself apart with:

• PMP Certification. Lean Six Sigma or other project management certifications

You will be:

• Partnering closely with Account Managers to oversee and execute strategic programs for key healthcare clients, ensuring alignment with clinical, operational, and business goals.
• Acting as the operational lead across multiple departments (Product, Engineering, Clinical, Data, Compliance) to ensure timely delivery of client-facing initiatives.
• Developing and maintaining project plans, timelines, and status reports tailored to the unique regulatory and operational needs of healthcare organizations.
• Identifying risks or barriers early and implementing mitigation plans to ensure continuity of service and client satisfaction.
• Documenting best practices and standardize workflows to improve the scalability and efficiency of healthcare account support.
• Facilitating regular internal updates to keep all stakeholders informed and aligned.
• Coordinating and facilitating internal and external status updates, executive briefings, and client QBRs.

Availity culture and benefits: 

• Availity is a certified “Great Place to Work”! Culture is important to us and there are many ways for you to make your mark here!
• We have several Diversity & Inclusion teams, a Young Professionals Group, a She Can Code IT group for women in tech, and various ways to engage with fellow Availity associates. 
• Availity is a culture of continuous learning. We have many resources and experts in our tech stack and in our industry that can help get you there too!
• Don’t feel like wearing business attire? Cool, you can wear jeans – we are a casual place.
• We offer a competitive salary, bonus structure, generous HSA company contribution, healthcare, vision, dental benefits and a 401k match program that you can take advantage of on day one! 
• We offer unlimited PTO for salaried associates + 9 paid holidays. Hourly associates start at 19 days of PTO and go up from there with all the same holiday benefits. 
• Interested in wellness? We allow our associates to reimburse up to $250/year for gym memberships, participation in racing events, weight management programs, etc.
• Interested in furthering your education? We offer education reimbursement!
• Availity offers Paid Parental Leave for both moms and dads, both birth parents and adoptive parents. 
• Want to work for an organization that gives back to the community? You’re at the right place! Availity partners with various organizations, both locally and nationally, to raise awareness, funds and morale as our staff members volunteer their time and funds to engage the organizations campaign.

Next steps: 

After you apply, you will receive text/email messages thanking you for applying and then you will continue to receive more text/email messages alerting you as to where you are in the recruitment process. 

Interview process:  

• Teams Interview with Principal, Strategic Account Services
• Video Interview with Hiring Manager
• Panel Interview with Senior Directors, Strategic Account Services
• Final Interview with VP, Strategic Account Services

Video Camera Usage:

Availity fosters a collaborative and open culture where communication and engagement are central to our success.  As a remote first company, we are also camera-first and provide all associates with camera/video capability to simulate the office environment. If you are not able to use your camera for all virtual meetings, you should not apply for this role.

Having cameras on helps create a more connected, interactive, and productive environment, allowing teams to communicate more effectively and build stronger working relationships.  The usage of cameras also enhances security and protects sensitive company information. Video participation is required to ensure that only authorized personnel are present in meetings and to prevent unauthorized access, data breaches, preventing social engineering, or the sharing of confidential information with non-participants.

Disclaimers:

Availity is an equal opportunity employer and makes decisions in employment matters without regard to race, religious creed, color, age, sex, sexual orientation, gender identity, gender expression, genetic information, national origin, religion, marital status, medical condition, disability, military service, pregnancy, childbirth and related medical conditions, or any other classification protected by federal, state, and local laws and ordinances.

Availity is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

NOTICE: Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. When required by state law or federal regulation, Availity uses I-9, Employment Eligibility Verification in conjunction with E-Verify to determine employment eligibility. Learn more about E-Verify at http://www.dhs.gov/e-verify.

Click the links below to view Federal Employment Notices.

Family & Medical Leave Act  Equal Employment Law Poster  Pay Transparency  Employee Polygraph Protection Act  IER Right to Work Poster  Important Notice about Employee Rights to Organize and Bargain Collectively with Their Employers