Compliance Program Manager

Southern New Hampshire University is a team of innovators. World changers. Individuals who believe in progress with purpose. Since 1932, our people-centered strategy has defined us — and helped us grow a team that now serves over 180,000 learners worldwide.

Our mission to transform lives is made possible by talented people who bring diverse industry experience, backgrounds and skills to the university. And today, we're ready to expand our reach. All we need is you.

Make an impact — from near or far

At SNHU, you'll have the option to work remotely in the following states: Alabama, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Mississippi, Missouri, Nebraska, New Hampshire, New Mexico, North Carolina, North Dakota, Ohio, Oklahoma, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, West Virginia, Wisconsin and Wyoming.

We ask that our remote employees have access to a reliable internet connection and a dedicated, properly equipped workspace that is free of distractions. Employees must reside in, and work from, one of the above approved states.

The opportunity

Reporting to the VP of Compliance, you will play an important role in the ongoing development and implementation of the University's Compliance Program. This role is critical in ensuring the institution follows legal and regulatory standards, and internal policies observing best practices for compliance programs as reflected by the U.S. Federal Sentencing Guidelines. You will develop and execute compliance policies, procedures, and training programs while monitoring adherence to these standards, identifying potential risks and implementing corrective actions. You can work remotely in this role. #LI-Remote

What you'll do:

Core Compliance Responsibilities:

• Help create, refine, and maintain compliance policies, procedures, and frameworks that align with regulatory and institutional requirements

• Implement common criteria for conducting compliance related risk-based assessments, ensuring the University makes risk-aware decisions, promotes ethical behavior, and detects noncompliance through established escalation pathways.

• Conduct or assist with limited compliance investigations, including fact-finding, documentation, and preparing reports to address potential violations or concerns.

• Track all areas of risk and compliance, provide guidance on responsive measures, and prepare reports for senior management.

• Deliver education to faculty, staff, and partners to foster a culture of compliance and ethical behavior.

• Monitor  regulatory changes, industry trends, and best practices to inform compliance strategies, and support the Office of General Counsel and Compliance in addressing compliance-related matters.

• Manage the university’s compliance matrix, ensuring it remains accurate, up to date, and actively maintained. Track compliance obligations, facilitate updates, and oversee the completion of required actions.

Program Development & Oversight

• Help with the development of the compliance workplan, including timelines, milestones, and resource allocation, and lead internal compliance monitoring and auditing of the

• Help assess and implement systems, practices, and structures to strengthen the University's decentralized compliance infrastructure and enhance its ability to manage compliance-related risks.

• Convene and coordinate cross-functional teams to solve complex compliance challenges, support risk assessment efforts, and improve the effectiveness of compliance controls and processes.

• Assist several offices in establishing and maintaining effective compliance risk-based programs and controls that align with best practices and enhance the University's ability to prevent, detect, and address noncompliance.

Program Management & Monitoring

• Use strong program management skills to keep the Compliance Program on track, aligning initiatives with institutional goals and regulatory standards. Coordinate timelines, resources, and deliverables to ensure related projects are performed.

• Project manage compliance initiatives as needed and ensure projects are executed efficiently with plan for future monitoring/upkeep.

• Help monitor performance metrics for Compliance Program plans and identifying areas for improvement.

• Support systems to facilitate communication, monitoring, and information exchange among partners, senior management, and staff across multiple University offices and departments.

What we're looking for:

• Bachelors’ degree and at least 3+ years of experience in compliance, risk management, regulatory affairs, or a related field, preferably within higher education or a similarly regulated industry.

• A general understanding of applicable laws, regulations, best practices, and related compliance issues in higher education, and expertise in compliance processes to assist organizations in complying with their respective obligations.

• Developed project management skills including an understanding of the principles and practices of project management and competency in using compliance management systems, reporting tools, and other relevant technologies, including Microsoft Project.

• A general understanding of the risks inherent in operating a major online university, and of processes for identifying, assessing, and managing risk.

• Strong analytical, problem-solving, and critical thinking skills to assess compliance risks, manage multiple priorities, and develop practical, inclusive solutions.

• Effective communicator with excellent written and verbal skills, able to engage diverse stakeholders, convey complex ideas clearly, and build trusted relationships across a decentralized organization.

• Demonstrated emotional intelligence, adaptability, and ethical judgment, with the ability to handle sensitive information, show initiative, and work collaboratively to drive projects to completion.

We believe real innovation comes from inclusion - where different experiences, perspectives and talents are celebrated. So if you're wondering whether SNHU is right for you, take the leap and apply. You might be just the person we're looking for.

Compensation

Exceptional benefits (because you’re exceptional)

You’re the whole package. Your benefits should be, too. As a full-time employee at SNHU, you’ll get:

• High-quality, low-deductible medical insurance

• Low to no-cost dental and vision plans

• 5 weeks of paid time off (plus almost a dozen paid holidays)

• Employer-funded retirement

• Free tuition program

• Parental leave

• Mental health and wellbeing resources