Offer summary

Qualifications:

1–2 years of experience in online community engagement, sales support, or customer success., Strong communication skills with emotional intelligence and a friendly demeanor., Familiarity with CRMs and social platforms like Go High Level and Facebook Groups., Self-motivated and detail-oriented with a flexible schedule availability..

Key responsibilities:

Engage daily with leads and clients in online community platforms.

Nurture long-term relationships and build trust through consistent communication.

Monitor community sentiment and trends to identify high-quality opportunities.

Coordinate with Sales Transaction Managers to pass off qualified leads.

Job description

Role: Community Relationship Manager

Work Arrangement: Fully remote

Job Type: Independent Contractor, Full-time

Work Schedule: US Business Hours, evening and weekend availability is required, with a flexible schedule designed to accommodate our community’s most active hours.

About Pearl Talent:

Pearl works with the top 1% of candidates from around the world and connects them with the best startups in the US and EU. Our clients have raised over $5B in aggregate and are backed by companies like OpenAI, a16z, and Founders Fund. They’re looking for the sharpest, hungriest candidates who they can consistently promote and work with over many years. Candidates we’ve hired have been flown out to the US and EU to work with their clients, and even promoted to roles that match folks onshore in the US.

Hear why we exist, what we believe in, and who we’re building for: Watch here

Why Work with Us?

We mean what we say that we’re building a different recruiting company here. We only work with exceptional founders from the US and EU who care about the long-term success of their team members. We also provide you with attainable 3, 6, 9, 12-month, and beyond retention bonuses in addition to community-oriented opportunities like an annual retreat.

About the Company:

High-performance real estate investment and education firm helping legacy builders achieve financial freedom. Through our internal investment arm and coaching programs, we identify undervalued real estate opportunities and build acquisition pipelines that fuel long-term equity growth. Our community is our engine, and we’re deeply committed to supporting our members with authenticity, insight, and action

About the role:

The Community Relationship Manager is a people-first connector who builds trust and drives engagement within our online client and prospect community. You’ll nurture relationships, re-engage leads, and elevate the overall experience of being in our ecosystem. Your mission is to turn curiosity into conversion by educating, inspiring, and supporting community members at every stage of the sales journey. This role blends inside sales, client success, and digital community management. You’ll work across platforms like Go High Level, Facebook groups, and email/text campaigns to connect with leads and ensure no opportunity is left untapped. You’ll also coordinate with Sales Transaction Managers to route warm opportunities and share meaningful insights from the community.

Key Responsibilities:

Engage daily with leads and clients inside our online community platforms (e.g., Facebook groups, private portals, CRMs)
Nurture long-term relationships with leads who are not yet ready to transact
Build trust through consistent communication via calls, messages, comments, and event participation
Monitor sentiment, interest, and trends within the community to proactively surface high-quality opportunities
Coordinate with the Sales Transaction Manager to pass off qualified, conversion-ready leads
Maintain accurate notes, stages, and follow-up cadences inside Go High Level
Respond to DMs, group comments, and community questions in real-time
Support and/or host occasional live virtual events and trainings to spark engagement
Be the “voice of the community” internally—bringing forward customer insights and feedback

Requirements

1–2 years of experience in online community engagement, sales support, or customer success
Friendly, approachable, and confident communicator with emotional intelligence
Strong follow-up discipline and attention to detail in a remote environment
Familiar with CRMs, social platforms, and engagement tools (e.g., Go High Level, Facebook Groups, Slack, Zoom)
Available evenings and weekends, with flexibility throughout the week to balance the schedule
Self-motivated, creative, and genuinely excited to help others succeed
A natural nurturer who can spot potential and guide prospects toward decision-making

Benefits