VP, North East Region Service Delivery

Job Description Summary

We are seeking a dynamic and experienced Service Leader to oversee operations across the North East Region, including the Chesapeake, New England, Ohio Valley, Lake Erie and NY & Philadelphia Markets. This role is responsible for driving revenue and margin growth, enhancing customer loyalty, delivering world-class service, and fostering employee satisfaction. The ideal candidate will bring strong leadership, operational excellence, and a passion for customer success.

Job Description

• Provide strategic leadership and foster a positive, high-performance culture across the region.
• Coach, mentor, and develop regional leaders to ensure alignment with company values and business goals.
• Champion GE HealthCare Beliefs, with a strong emphasis on customer focus and integrity.
• Drive business outcomes by managing customer relationships and ensuring service excellence.
• Optimize operational processes including planned maintenance, overtime, non-contract revenue, and cost productivity.
• Build and maintain strong customer relationships, consistently exceeding expectations.
• Collaborate cross-functionally to enhance business performance and customer satisfaction.
• Promote a safe work environment and ensure compliance with all EHS policies and procedures.
  
  

This role can sit remotely in any state within the Northeast Region of USA.

For U.S. based positions only, the pay range for this position is $200,000.00-$300,000.00 Annual. It is not typical for an individual to be hired at or near the top of the pay range and compensation decisions are dependent on the facts and circumstances of each case. The specific compensation offered to a candidate may be influenced by a variety of factors including skills, qualifications, experience and location. In addition, this position may also be eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). GE HealthCare offers a competitive benefits package, including not but limited to medical, dental, vision, paid time off, a 401(k) plan with employee and company contribution opportunities, life, disability, and accident insurance, and tuition reimbursement.

GE HealthCare offers a great work environment, professional development, challenging careers, and competitive compensation. GE HealthCare is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

GE HealthCare will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).

While GE HealthCare does not currently require U.S. employees to be vaccinated against COVID-19, some GE HealthCare customers have vaccination mandates that may apply to certain GE HealthCare employees.

Relocation Assistance Provided: Yes