Offer summary

Qualifications:

Associate’s degree and 2+ years of relevant experience, or a Bachelor’s degree in Business Administration or Engineering with 5+ years of experience., Proficiency in CRM systems like Salesforce and Microsoft Office tools (PowerPoint, Word, Excel)., Strong management skills in business operations, particularly in the engineering or technical industry., Excellent communication, problem-solving, and organizational skills..

Key responsibilities:

Support the SVP of T&S Engineering in business operations and strategy planning activities.

Coordinate sales support activities, including maintaining records in the CRM and managing marketing initiatives.

Conduct market research and facilitate strategy meetings to drive accountability across teams.

Develop and maintain documentation and reports related to business operations and strategic initiatives.

Job description

Business Operations Support Specialist Job Description
General Description:
The Business Operations Support Specialist is responsible for supporting the SVP of T&S Engineering in all activities related to tools, software, strategy planning, and facilitation to ensure smooth business operations. This role involves coordinating sales and strategy support activities, managing documentation, and contributing to high-quality, efficient business processes. The Specialist will work clo
sely with technical, commercial, and support teams to meet internal and client requirements. This position also involves maintaining a library of supporting documentation and ensuring adherence to the company's operational processes.

Sales Support Activities:

Support Transmission & Distribution (T&D) business development by creating Engineering of Choice (EoC) target lists, identifying bid cycles, and maintaining accurate records in the company CRM.
Coordinate with Quanta Commercial Operations to track and report engineering related opportunities with key customers.
Update Salesforce database and publish reports relative to engineering opportunities.
Manage coordination of marketing initiatives with internal and external teams, ensuring timely and effective delivery of materials and campaigns.
Plan and coordinate participation in engineering conferences and industry events, overseeing all logistical aspects to ensure seamless execution.
Research and identify relevant conferences and publications with presentation opportunities; track abstract submission deadlines, assist with proposal development, and promote content across Professional Services and corporate channels.

Strategy Support Activities:

Conduct market research to inform and support key strategic initiatives.
Facilitate strategy action plan meetings, ensuring timely progress on activities and driving accountability across teams.

Additional Tasks:

Support the implementation and ongoing management of tools and software critical to business operations.
Prepare and maintain documentation and reports related to business operations and strategic initiatives.
Act as a liaison between the SVP of T&S Engineering and other departments, ensuring clear, effective, and timely communication.

Content Management and Development:

Develop and maintain a centralized library of supporting documentation, templates, and visuals to ensure consistency and efficiency across teams.
Regularly update project profiles, resumes, and boilerplate content to reflect current company experience and capabilities.
Implement and manage standardized file structures and documentation protocols to support consistency and version control.
Performs special projects and completes other duties as assigned or requested.

Required Experience and Education:

Associate’s degree and 2+ years of relevant experience.
Experience with CRM (Salesforce), Microsoft Tools (Powerpoint, Word, Excel, etc)

Preferred Experience and Education:

Bachelor’s degree in Business Administration, Engineering, or equivalent and 5+ years of relevant experience (preferably in the engineering or technical industry).
Management skills in business operations and support, specifically in the engineering or technical industry.

Skills:

Adaptive leadership and emotional intelligence.
Ability to coordinate and collaborate with technical teams.
Ability to facilitate collaboration, encourage creative problem solving, and navigate conflict.
Ability to coordinate various tasks, manage timelines, and ensure that tasks are completed within the deadline.
Ability to analyze complex requirements to maintain compliance.
Software proficiency in Microsoft Office (Word, Excel, PowerPoint, SharePoint) and CRM systems.
Ability to demonstrate initiative and assertiveness, plan and manage work efficiently, and work well under stress and time pressure.
Highly motivated, well-organized, resourceful, and proactive with a tenacious and empowering team-oriented style.
Well-developed written and verbal communication, interpersonal, influencing, attention to detail, and presentation skills.
Demonstrated problem-solving experience with the ability to multi-task and apply a structured approach to complex situations.
Ability to work irregular schedules and long hours required to meet deadlines.