Senior Business Analyst

Remote: 
Full Remote
Contract: 
Work from: 

Offer summary

Qualifications:

4+ years of experience in business analysis or product ownership., Experience in Agile methodologies like Scrum or Kanban., Strong analytical skills with the ability to troubleshoot and propose solutions., Familiarity with tools such as JIRA, Confluence, and Trello..

Key responsibilities:

  • Gathering and documenting business and functional requirements.
  • Defining user stories and acceptance criteria while ensuring alignment with business goals.
  • Collaborating with product owners and technical teams to design effective solutions.
  • Maintaining documentation and assessing the impact of new requirements on existing processes.

Softjourn logo
Softjourn SME https://softjourn.com/
201 - 500 Employees
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Job description

 

About the project: 

A leading brand that offers smart service workflows and innovative solutions for efficient enterprise AV systems management. With their comprehensive product integrations and extensive documents, the company is committed to delivering the lowest time to resolution for any integrated system. Their state-of-the-art technology provides single-panel visibility, allowing users to identify and prioritize contextual alerts to gain valuable insights into devices and root causes for targeted action.

 

Requirements:

  • 4+ years of experience in business analysis, product ownership, or a related field;
  • Experience working in Agile (Scrum/Kanban);
  • Experience working with stakeholders, gathering requirements, and translating them into functional specifications;
  • Understanding of software development lifecycle (SDLC);
  • Analytical mindset with a strong ability to troubleshoot and propose solutions;
  • Familiarity with tools like JIRA, Confluence, Trello.
 

Will be a plus:

  • Certifications (CBAP, PMI-PBA, Agile/Scrum certifications);
  • Understanding of APIs, databases, and system integrations;
  • Experience in the Audio/Video management systems projects.
 

Responsibilities:

  • Gathering, analyzing, and documenting business and functional requirements;
  • Defining and prioritizing user stories, use cases, and acceptance criteria;
  • Ensuring requirements are clear, complete, and aligned with business goals;
  • Managing changes to requirements and assessing their impact on the project;
  • Working closely with product owners, project managers, developers, and QA teams;
  • Facilitating workshops, interviews, and discussions to understand business needs;
  • Acting as a bridge between business and technical teams;
  • Analyzing existing business processes and identifying areas for improvement;
  • Working with technical teams to design solutions that meet business requirements;
  • Ensuring that the proposed solution aligns with system capabilities and constraints;
  • Identifying potential risks related to business requirements and system changes;
  • Assessing and documenting the impact of new requirements on existing processes;
  • Collaborating with PMs and stakeholders to mitigate risks;
  • Maintaining and creating documentation, including BRDs, FRDs, and user stories;
  • Ensuring all documentation is up to date and accessible to relevant teams.

 

Required profile

Experience

Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Troubleshooting (Problem Solving)
  • Analytical Thinking
  • Collaboration
  • Communication

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