Field Services Technical Advising Specialist
Offer summary
Qualifications:
Tertiary education in Engineering or applicable technical training., 5 years of experience in the railway industry., Proficiency with PC, email, and Microsoft Office applications., Strong oral and written communication skills in English..Key responsibilities:
- Provide guidance to customers on tool availability and maintenance material requirements.
- Conduct job training on locomotive systems and product safety.
- Perform failure root cause analysis and analyze failure trends using locomotive data.
- Ensure environmental health and safety awareness during repairs and maintenance.
Job description
It’s not just about your career or job title… It’s about who you are and the impact you will make on the world. Because whether it’s for each other or our customers, we put People First. When our people come together, we Expand the Possible and continuously look for ways to improve what we create and how we do it. If you are constantly striving to grow, you’re in good company. We are revolutionizing the way the world moves for future generations, and we want someone who is ready to move with us.
Role Summary
Responsibilities
- Provide guidance with customers to ensure all the required tools are available.
- Provide recommendations on the maintenance material requirements
- Provide the job training on locomotive systems and product safety
- Provide guidance on how to use Wabtec digital & mechanical tools
- Advice & coaching during troubleshooting of faults and diagnosis
- Advice & coaching during scheduled maintenance
- Perform failure root courses analysis
- Analyses of failure trends using collected locomotives data
- Ensure environmental health and safety awareness during repairs and maintenance.
- Locomotive data collection and management/shop advisor
Qualifications
- Tertiary education in Engineering or applicable technical training together with 5 years applicable experience in the railway industry
- Willingness to work various shifts & various days
- Experience and proficiency with a PC, email as well as Microsoft office applications
- Ability to work in railroad locomotive shop environment
- Professional demeanor and appearance representing Wabtec’s to multiple customers
- Strong oral and written communication skills
- Ability to speak, read and write English fluently
Desired Characteristics:
- Technical experience in a locomotive’s maintenance or production environment
- Rail industry knowledge and work experience
- Experience in a customer technical services role
- Strong interpersonal and leadership skills
- Effective team member and contributor
- Ability to travel 80% of time locally and regionally
- Ability to relocate
Who are we?
Wabtec Corporation is a leading global provider of equipment, systems, digital solutions, and value-added services for freight and transit rail as well as the mining, marine, and industrial markets. Drawing on nearly four centuries of collective experience across Wabtec, GE Transportation, and Faiveley Transport, the company has grown to become One Wabtec, with unmatched digital expertise, technological innovation, and world-class manufacturing and services, enabling the digital-rail-and-transit ecosystems.
Wabtec is focused on performance that drives progress and unlocks our customers’ potential by delivering innovative and lasting transportation solutions that move and improve the world. We are lifelong learners obsessed with making things better to drive exceptional results. Wabtec has approximately 27K employees in facilities throughout the world. Visit our website to learn more! http://www.WabtecCorp.com
Our Commitment to Embrace Diversity:
Wabtec is a global company that invests not just in our products, but also our people by embracing diversity and inclusion. We care about our relationships with our employees and take pride in celebrating the variety of experiences, expertise, and backgrounds that bring us together. At Wabtec, we aspire to create a place where we all belong and where diversity is welcomed and appreciated.
To fulfill that commitment, we rely on a culture of leadership, diversity, and inclusion. We aim to employ the world’s brightest minds to help us create a limitless source of ideas and opportunities. We have created a space where everyone is given the opportunity to contribute based on their individual experiences and perspectives and recognize that these differences and diverse perspectives make us better.
We believe in hiring talented people of varied backgrounds, experiences, and styles… People like you! Wabtec Corporation is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or protected Veteran status. If you have a disability or special need that requires accommodation, please let us know.
Required profile
Experience
Other Skills
- Troubleshooting (Problem Solving)
- Microsoft Office
- Leadership Development
- Social Skills
- Teamwork
- Communication
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