Senior Communications Manager

Hi, I'm Cassie Alexander, your Recruiter and guide to joining CSG! We are excited to learn more about you and your unique background.

CSG is looking for a creative self-starter, savvy communicator and engaging storyteller to join our global corporate communications team as a Senior Communications Manager. CSG is in an exciting phase of growth, and the global corporate communications team is front-and-center in developing communication strategy and messaging that supports and advances company goals. If you’re looking for an opportunity to make a tangible impact through your strong communication and business acumen, this is the role for you.

We are looking for a Sr. Communications Manager who will:

• Report to the Director of CSG’s global Corporate Communications team, and partner with teammates and functional leaders across the company to manage key communications initiatives that have a tangible impact on CSG employees across the world.

• Create and manage compelling, impactful messaging that helps influence understanding and attitudes, change behaviors, and produce desired outcomes.

• Write and edit communications that are fresh, creative, and engaging; regularly develop and explore new ideas and approaches. 

• Partner cross-functionally to gather information and distill it into a useful, digestible format for various audiences.

• Find creative and compelling ways to elevate stories for broad internal audiences.

• Ensure internal communication messages align with external messaging and branding.

• Keep current on technology trends, communications measurement, and best practices to continually improve approaches and content. 

Is this opportunity right for you? We are looking for candidates who have:

• Bachelor’s degree in English, related field or equivalent experience

• 8+ years of experience in communications within B2B and external communications environments

• Top-notch writing and editing skills, with demonstrated experience writing a variety of polished, compelling content for large audiences in a corporate setting

• A “thought partner” mindset and strong executive presence, with the ability to think critically and exercise good communications judgment to advise senior leadership

• Stellar project management, organizational skills and attention to detail, with the ability to prioritize and manage expectations across projects and stakeholders

• A hunger for enhancing employee communications, engagement and experience

• Ability to read, write, speak and understand the English language in a business environment

Our Guiding Principles

Impact

• Always help and empower others, whether they’re colleagues or customers. When our employees set their minds to something, great things happen.

Integrity

• Do what’s right for our customers and our people while being authentic. We treat everyone with trust and respect—that’s just who we are.

Inspiration

• Be bold in the way you think and passionate about the work you do. Test out innovative ideas without the fear of failure.

CSGer Perks & Benefits 

• Work from Home

• Employee Belonging Groups

• Healthcare: Dental, Medical, and Vision

• Paid Vacation, Volunteer, and Holiday Time Off

• And so much more!

View More Benefits  

• If you would like to be considered for employment opportunities with CSG and need special assistance due to a disability or accommodation for a disability throughout any aspect of the application process, please call us at +1 (402) 431-7440 or email us at accommodations@csgi.com. CSG provides accommodations for persons with disabilities in employment, including during the hiring process and any interview and/or testing processes.

Our Story

CSG empowers companies to build unforgettable experiences, making it easier for people and businesses to connect with, use and pay for the services they value most. For over 40 years, CSG's technologies and people have helped some of the world's most recognizable brands solve their toughest business challenges and evolve to meet the demands of today's digital economy.

By channeling the power of all, we make ordinary customer and employee experiences extraordinary. Our people [CSGers] are fearlessly committed and connected, high on integrity and low on ego, making us the easiest company to do business with and the best place to work. We power a culture of integrity, innovation, and impact across our locations, representing the most authentic version of ourselves to build a better future together. That's just who we are. Learn more about CSG Inclusion & Impact here.

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Please submit your application at csgi.com/careers. Applications will be accepted for at least 5 days from original posting date.

Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Position Pay Range:

This range represents the low and high end of the salary range for this position. Actual salaries will vary based on factors including but not limited to geographical location and experience.

This role is eligible for a bonus opportunity.

Location(s):