Global System Integration Engineer- Remote

Description

Today’s world is crime-riddled. Criminals are everywhere, invisible, virtual and sophisticated. Traditional ways to prevent and investigate crime and terror are no longer enough… 

Technology is changing incredibly fast. The criminals know it, and they are taking advantage. We know it too.  

For nearly 30 years, the incredible minds at Cognyte around the world have worked closely together and put their expertise to work, to keep up with constantly evolving technological and criminal trends, and help make the world a safer place with leading investigative analytics software solutions. 

We are defined by our dedication to doing good and this translates to business success, meaningful work friendships, a can-do attitude, and deep curiosity.

We are looking for an accomplished and passionate  Global System Integration Engineer to join our cyber intelligence team in India. You will have an opportunity to participate in developing state of the art security technologies, and benefit from high-level involvement in major projects that will significantly contribute to making our world safer and more secure.

Job Summary

Shall be responsible for End-to-End Cognyte Product Integration (Installation, Troubleshooting, Testing of Cognyte and commercial off-the-shelf equipment, SAT & Handover) globally/in-house. The global system integration engineer shall be responsible for representing Cognyte in front of the customer for integration with the customer network; HW & SW installations; general technical issues, on-site trainings, QA testing. The job might require 0-20% travel. He should have the ability to work independently at site, troubleshoot issues with the help of remote support, be able to communicate issues clearly as well as to the customer, have overall “system level” technical capabilities.

Your impact:

• End to End responsibility on Global integration and installation of Cognyte products at customer site/Lab.
• Analysis and troubleshooting skills on Multi Technologies
• Customer oriented, good verbal and written communication skills in English
• A Self-starter, multitasking, independent, responsible, able to take initiative
• Ability to analyze and diagnose problems, cross-system analytic skills
• Good inter-personal communication with other team players
• Presentation skills in-front of customers write technical work procedures guides, self-learner based on manuals
• Ability to work under pressure and handle multiple assignments
• Availability of support beyond office hours

Requirements

Your toolbox: 

• Practical engineering degree in electronics or computer science, Diploma will also be considered.
• Mandatory – Experience as an engineer in global company, facing with Abroad customers, Advantage- Israeli Colleagues.
• Person who already relocated to other country.
• At least 4 years of relevant experience supporting of multi technology in the IT Support/Telecom field.
• Mandatory - Knowledge in Linux, Bash/Shell, Python scripting
• Mandatory – Knowledge in OpenShift, Dockers, Kubernetes, Ansible, Jenkins (Any Devops tools)
• Mandatory - Knowledge in VMware, vCenter & vStorage
• Mandatory - Knowledge in Windows OS includes Installation, Administration and configuration
• Mandatory - Knowledge with HW area Dell and HP Servers/ILO/iDRAC/ Raid (All Hardware Generation Servers).
• Mandatory – Good Written and Oral Communication skills in English
• Mandatory – Flexible to work on different Time-zone and willing to work beyond office hours if needed.
• Mandatory – Global Customer Handling Experience
• Advantage - Knowledge in Big Data, Hadoop Cluster
• Advantage - Knowledge in Storage Installation, Administration and Configuration (NetApp/EMC)
• Advantage - Knowledge in Database – MS SQL, Sybase, Hive, GreenPlum DB
• Advantage - Knowledge in data security Firewall, security protocols
• Advantage - Knowledge in Virtual Application Load Balancer (Citrix XenApp & AppDirector)
• Advantage - Knowledge in Cellular networks & Networking LAN, WAN & Switching Routers
• Advantage - Protocols (BRI, X25, TCP/IP, VOIP, MPLS, Telephony)