Tax Operations Administrator

About Wealth Enhancement

Wealth Enhancement is an independent wealth management firm with an endless passion for enriching the lives of our clients. We continually seek to perfect our craft of personalized financial planning with our team-based Roundtable and UniFi processes that go far beyond the standard approach. We proudly provide unique financial plans and investment management services to over 75,000 households from our over 100 offices - and growing - nationwide.

Since 1997, Wealth Enhancement has tirelessly raised the standard of wealth management with specialized knowledge and more attentive service that helps every client craft their future. For more information, please visit www.wealthenhancement.com.

Our Wealth Enhancement Tax & Consulting Services (WETCS) team is looking for a Tax Operations Administrator to work alongside members of the Tax Operations Team to ensure effective and efficient business operations.

This role helps implement, execute, and optimize operational processes impacting WETCS clients, tax advisors, financial advisors, and internal departments that work with our Tax organization. This position is critical to achieving high client, financial advisor, and tax advisor satisfaction.

In the spirit of pay transparency, we are excited to share the hourly range for this position is $28.00.00 to $33.00.00 per hour. We encourage you to apply and provide us with your compensation expectations when you do. We’re big on open conversations, so, let’s have one.

Primary Job Functions:

Client and Financial Advisory Team Engagement

• Engage with clients to clarify tax operations processes, gather required documents, and address client inquiries

• Work with clients and Financial Advisory Teams to ensure tax documentation required by Tax Advisors is readily available

• Complete operational tasks on behalf of Tax Advisors

• Work with Financial Advisors to ensure clients’ tax-relevant financial information and related documents are shared with Tax Advisors

• Update clients and Financial Advisors on work status

• Help resolve any client and Financial Advisor issues with tax operations

Tax Systems Data Setup and Management

• Set up client, financial advisor, tax advisor, services, pricing, and other required information in tax operations systems and/or tax software

• Enter / upload client data and documents into systems

• Transfer client documents to the appropriate systems

• Review and ensure accuracy of all tax operations systems data

Tax Operations Workflow Management

• Send, track, and ensure signing of Engagement Letters

• Prepare, send, track, and ensure completion of tax organizers

• Manage receipt, storage and return of client tax documents

• Process and scan/ingest client documents into tax software

• Identify missing documents and follow up to get them

• Gather 1099s and other tax-related forms

• Manage 8879s submissions and eFile tax returns

• Manage / update workflow statuses in tax operations systems / software

• Print materials (organizers, tax returns, etc.) for clients and Tax Advisors

• Resolve issues raised by Tax Advisors

• Track regulatory notices, planning / projections / consulting services requests, etc.

Tax Operations Process Improvement

• Assist in defining and implementing tax operations processes

• Assist with measuring tax operations effectiveness and efficiency

• Help identify areas for continuing process and systems optimization

Reporting, Invoicing, and Record Keeping

• Provide pre-defined and ad hoc reporting on tax operations

• Create and send client invoices, manage chargebacks, and coordinate with Accounting

• Ensure tax operations and client records are kept up to date

General Administrative Support

• Set up client appointments with Tax Advisors

• Greet and receive clients when in the office

• Manage office supplies and perform clerical work as needed

• Assist in organizing team activities / offsites

Foster Teamwork

• Build and maintain good relationships with Tax Advisors, Financial Advisors, and clients

• Collaborate with team members to improve team effectiveness, productivity, & satisfaction

• Share expertise and assist team members as appropriate

• Participate in team meetings, activities and offsites.

Education/Qualifications:

• Associate degree (or equivalent experience) in Finance or Accounting with a focus on tax; Bachelor's degree preferred

• Minimum 3 years of tax operations administration experienc

• Proven ability to effectively manage multiple tasks or projects simultaneously.

• Strong verbal and written communication skills

• Intermediate-level experience using Microsoft Excel, Adobe Acrobat, DocuSign, Salesforce, and CCH Axcess Document

• Collaborative; strong team-orientation

• Positive solution-focused attitude

• Calm and focused under pressure

• Highly organized and diligent

• Strong process and detail orientation

• Drive for results and excellence

WEG hires employees and makes decisions about their salary qualifications based on factors such as: the role to be performed; educational and professional experience, qualifications, skills and credentials; tenure, cost-of-living and demand for the role in the applicable market. Thus, the entire salary range for those who are classified as the Lead is $58,300.00 to $81,600.00.

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Comprehensive Benefits Offerings

Our benefits aim to balance four key elements that make life and work meaningful: health and wellness, financial well-being, professional development, and work/life harmony. You may participate in the following benefits & development opportunities:

• Training and professional development

• Medical, dental and vision coverage (Available to employees and their families)

• Health Savings Account (HSA) with employer contribution and Flexible Spending Accounts (FSA) for medical, dependent, and transit expenses

• Life and AD&D insurance – employer paid and voluntary options

• Short-term and long-term disability, workers compensation – employer paid

• 401k with match and profit sharing

• Wellness programs and resources

• Voluntary benefits, including pet insurance

• 18 days of paid time off (PTO), accrued annually (25 PTO days after 4 years of service)

• 12 paid holidays each year (10 pre-determined and 2 floating days)

• Paid parental leave and paid caregiver leave (Caregiver leave available after 6 months of tenure)

• Reimbursement for tuition, licensing, and other credentials (Available after meeting service requirements)

Should you need reasonable accommodation when completing the application form or during the selection process, contact the Human Resources Department at 763-417-1700

Information provided on this application will be kept confidential and only be shared with those involved in the selection process.

Equal Opportunity Employer, including disabled and veterans. This organization participates in E-Verify.

Click the following link to view Federal and E-Verify posters: Link

OSHA Requirements: This position requires the ability to stand or sit for long periods of time, file documents in high or low cabinets, to use the telephone and to use the computer systems.