Offer summary

Qualifications:

Associate degree in business, IT, or clinical field; Bachelor's preferred., Three years of experience in the Home Health and/or Hospice industry., Three years of experience with the HCHB EMR system is required., Strong critical thinking skills and effective communication abilities..

Key responsibilities:

Serve as a subject matter expert on optimizing HCHB and other clinical systems.

Implement changes and improvements within HCHB, including workflow and documentation.

Process incidents and service requests within the ITSM tool and escalate issues as needed.

Provide training on HCHB functionality and support compliance audit initiatives.

Job description

Job Title

Homecare Homebase Clinical EMR Specialist

Location

Remote/Nationwide, USA

Additional Location(s)

Employee Type

Employee

Working Hours Per Week

Job Description

Graham Healthcare Group is hiring for a Clinical EMR Specialist to join our dynamic team. This position will be support all Graham Healthcare Group (GHG) companies on the Homecare Homebase (HCHB) EMR and other clinical business applications, including Forcura, Worldview, various referral portals and emerging technologies . This position can be remote.

Clinical EMR Specialist Job Responsibilities:

The Clinical EMR Specialist uses IT application skills as internal consultant, change manager, vendor liaison, service desk specialist, and in other functional areas.

Serve as a subject matter expert on ways to optimize HCHB and other systems. This may include workflow, documentation, and other processes.
Implement changes and improvements within HCHB and other systems, including release management, changes to clinical forms, pathways, workflow, service codes, table set-up, integrations, etc.

Adhere to GHG change management policies and procedures for all HCHB changes.
Process HCHB/Pointcare incidents and service requests within the ITSM tool .
Escalate issues to HCHB and other vendors directly where applicable and monitor to resolution .
Collaborate and communicate with the GHG IT team on changes and initiatives that may impact ticket volume coming to the service desk .

Foster a positive and collaborative working relationship with all team members.
Support projects and initiatives that involve the implementation or expansion of other clinical applications
Provide training and education on the functionality of HCHB and other systems.

Participate in and support audit initiatives to remain in compliance with SOX, HIPAA, etc.

Clinical EMR Specialist Qualification Requirements:

Associate degree in business, IT, or clinical field.  Bachelors preferred.

Three years of experience in the Home Health and/or Hospice industry
3 years of experience with the HCHB EMR system is required .
Working knowledge of Home Health and/or Hospice industry and regulations.
Strong critical thinking skills and judgment to understand the risks and downstream impact of system changes and processes.
Ability to manage projects and/or reliably complete tasks as assigned within reasonable timeframe.

Effective verbal and written communication skills.

About Graham Healthcare Group:

As an innovator in an evolving healthcare world, Graham Healthcare Group has been designing business and technology solutions to drive better care, outcomes, and productivity within its own home health and hospice companies for over 20 years. In the last several years, our solutions have been successfully integrated across the healthcare continuum.

Join the Graham Healthcare Group and enjoy the following benefits:

Competitive Pay: With opportunity for advancement
Health and Welfare Benefits: Various medical, dental, and vision insurance options for you and your family to choose from.
Supplemental Benefits: Company paid life insurance and disability benefits. Also, pre-tax FSA and HSA plans are offered.
Generous PTO Packages.
Retirement: Save for your future with our company offered 401k plan and pension.
Company-Paid Education Programs: Grow your career by taking advantage of 50% discounts on tuition for selected courses offered by Purdue and Kaplan.

Benefits may vary based on your employment status.

NOTICE:

Successful completion of a drug screen prior to employment is part of our background process, which includes medical and recreational marijuana.
By supplying your phone number, you agree to receive communication via phone or text.
By submitting your application, you are confirming that you are legally authorized to work in the United States.

Graham Healthcare Group is an Equal Opportunity Employer

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