Offer summary

Qualifications:

Minimum of 8 years of Business Analysis or similar experience., Proficient in Microsoft Office tools, Jira, and Confluence., Strong communication skills and ability to work in a fast-paced environment., Experience in formal and informal change management, with Agile experience preferred..

Key responsibilities:

Build relationships and manage expectations across all levels.

Write Jira tickets, review use cases, and understand process flow.

Participate in meetings and contribute to team success as a creative problem solver.

Facilitate workshops and requirement-gathering sessions while summarizing key decisions and next steps.

Job description

Join New Era Technology, where People First is at the heart of everything we do. With a global team of over 4,500 professionals, we’re committed to creating a workplace where everyone feels valued, empowered, and inspired to grow. Our mission is to securely connect people, places, and information with end-to-end technology solutions at scale.

At New Era, you’ll join a team-oriented culture that prioritizes your personal and professional development. Work alongside industry-certified experts, access continuous training, and enjoy competitive benefits. Driven by values like Community, Integrity, Agility, and Commitment, we nurture our people to deliver exceptional customer service.

If you want to make an impact in a supportive, growth-oriented environment, New Era is the place for you. Apply today and help us shape the future of work—together.

PRIMARY DUTIES:

Builds relationships and manages expectations across all levels
Writes Jira tickets, reviews use cases and understands process flow
Detail oriented
Participates in various reoccurring meetings and contributes to team success
Creative problem solver
Proficient in Microsoft office tools, Jira, and Confluence

EXPERIENCE:

Minimum of 8 years of Business Analysis or similar experience.

QUALIFICATIONS:

Outgoing, strong communicator, and able to work in a fast-paced environment
Good at coming up to speed quickly and handling challenging environments
No nonsense and direct
Energetic and takes the initiative
Confident and a self-starter able to assess needs and take action with limited direction

Skills

Highly experienced in working with product owners to understand and document key requirements
Needs to be able to balance and keep track of multiple interdependent projects
Ability to summarize and document key decisions and next steps and track work to ensure it gets completed
Capable of facilitating workshops, meetings, and requirement-gathering sessions
Shows negotiation skills in helping stakeholders balance their needs while aligning with overall business objectives
Highly experienced in formal and informal change management
Some experience as a project manager and/or scrum master preferred
Agile experience preferred

Additional Attributes

Shows capability to work with clients to understand complex business needs breaking them down into clear and concise requirements
Thinks strategically to help team align business strategy with long-term goals

Must be able to travel 1-2 times a year to Indianapolis, Indiana.

#LI-KK1

Below is the pay range of this position for considered candidates based on qualifications and experience.

Pay Range

$63—$66 USD

New Era Technology, Inc., and its subsidiaries (“New Era” “we”, “us”, or “our”) in its operating regions worldwide are committed to respecting your privacy and recognize the need for appropriate protection and management of any Personal Data that you may provide us. In this, we are also committed to providing you with a positive experience on our websites and while using our products, services and solutions (“Solutions”).

View our Privacy Policy here https://www.neweratech.com/us/privacy-policy/

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