Scheduling Optimization Consultant

About The Wilshire Group 

The Wilshire Group, a renowned boutique consulting firm in Los Angeles, specializes in revenue cycle optimization and fostering effective collaboration between operational and IT facets.  With a robust track record of aiding over 100 healthcare systems nationwide, our team thrives on professionalism, efficiency, and adaptability.

Our core values- professionalism, efficiency, and flexibility- underscore our commitment to creating an inclusive and dynamic workplace.  We embrace diverse narratives and believe in offering opportunities to exceptional individuals who bring their best to the table.

We are currently offering a contracted interim position at one of US News Best Hospitals 2022-23.  This position caters to top performers seeking a professional environment that acknowledges and values their dedication and proficiency.  While this role doesn’t offer benefits, it presents an opportunity to work within an organization that encourages talented individuals to surpass conventional boundaries.

Join us at The Wilshire Group, a place where talented professionals find a home to showcase their skills and contribute meaningfully to the healthcare landscape.

Why Wilshire? Employee Testimonial

“The number of RCM subject matter experts I get to work with each day is unreal.  Working alongside and as part of this team to help shape the RCM space is exciting.”-Patti Consolver, Director of Business Development 

Job Title: Scheduling Optimization Consultant (Epic | Remote | Contract)

Contract Duration: 6 Months
Pay Range: $60–$70 per hour 
Location: Remote (U.S.-based)

Position Overview:

We are seeking a results-driven Scheduling Optimization Consultant with Epic experience to support strategic improvements to scheduling workflows and operations across hospital and ambulatory settings. This contract role is ideal for a detail-oriented problem solver with a strong background in healthcare operations and a passion for driving efficiency and patient access.

Key Responsibilities:

• Evaluate current scheduling practices and identify opportunities for optimization within Epic.

• Collaborate with clinical, administrative, and IT teams to streamline appointment workflows and templates.

• Analyze data to assess scheduling gaps, access delays, and resource utilization.

• Configure Epic scheduling tools to align with operational goals and access targets.

• Support the development of best practices, training materials, and SOPs.

• Provide actionable insights through dashboards, metrics, and ongoing reporting.

Required Qualifications:

• 3+ years of experience in scheduling operations within a healthcare setting.

• Proficient in Epic scheduling tools (Cadence, templates, provider build, etc.).

• Strong analytical and workflow redesign skills.

• Bachelor’s degree required (Healthcare Administration, Business, or related field).

• Experience working in a hospital, inpatient, or multi-specialty ambulatory setting preferred.

• Ability to communicate effectively with cross-functional teams in a remote environment.

Preferred Experience:

• Epic Cadence certification or proven hands-on configuration experience.

• Familiarity with patient access metrics (e.g., lead time, utilization, no-show rates).

• Experience supporting enterprise-level scheduling standardization or optimization initiatives.

Work Environment:

• 100% remote

• Independent, project-focused work with regular team check-ins

• Flexible schedule with accountability for project milestones and deliverables