Director, Business Transformation

Who we are...

Verra Mobility is a global leader in smart mobility. We develop technology-enabled solutions that help the world move safely and easily. We are fostering the development of safe cities, working with police departments and municipalities to install over 4,000 red-light, speed, and school bus stop arm safety cameras across North America. We are also creating smart roadways, serving the world's largest commercial fleets and rental car companies to manage tolling transactions and violations for over 8.5 million vehicles. And we are a leading provider of connected systems, processing nearly 165 million transactions each year across 50+ individual tolling authorities. 

Culture 

Verra Mobility Corporation is a rapidly-growing, entrepreneurial company that operates with a people-first philosophy and approach. The company lives by its core values—Do What’s Right, Lead with Grace, Win Together, and Own It—in everything it does for its customers and team members. The company seeks to grow aggressively, both organically and through acquisition, to continue to be the undisputed market leader with these five core competencies: bias for action, customer focus, teamwork, drive for results, and commitment to excellence.

Position Overview:

The Director, VMOS will perform a dual role within the Government Solutions (GS) business unit.   First, as the VMOS Leader, you will champion, train, and deploy the Verra Mobility Operating System (VMOS) to the broader GS team resulting in “continual value creation” for GS.  Secondly, this role with have functional responsibility for some of the shared operational support services that are used across the various functions to enable efficient execution.  

This individual will work across the organization to identify, define, standardize, and champion the mechanisms needed to create the new ways of working at GS that best support our strategy. S/He will develop a clear understanding and support for organizational initiatives with senior leadership and throughout the organization. S/He will facilitate the identification of timelines, dashboards, and scorecards for each initiative to keep executive leaders on progress and highlight any potential red flags.

Furthermore, as a functional leader on the leadership team, you will be responsible for demonstrating VMOS excellence within your own organization in addition to broader responsibility to lift the entire GS org. 

Essential Functions:

VMOS Leader

• Own the deployment and measurement of progress on VMOS journey – Ops Reviews, kaizen sustainment, strategy deployment process, visual management, etc.
• Establish and monitor key performance indicators (KPIs) and metrics to track progress and identify opportunities for improvement.
• Identify the right initiatives to be deployed to each team utilizing VMOS toolset, and ensure they are being fully developed and implemented through visual management
• Coach, mentor, and train leaders and associates on VMOS tools and methodologies, such as problem solving, kaizen, value stream mapping, standard work, daily/visual management, , etc.
• Partner with business leaders to develop the mechanisms to identify and prioritize growth opportunities, such as new product development, market expansion, customer retention, etc.
• Drive a culture of continuous learning and improvement, fostering a high-performance team environment.
• Support large-scale organization wide projects that incorporate a proactive and innovative solution to addressing business challenges and achieving organizational goals and objectives
• Establish formal VMOS champions training and thresholds to maintain level attainment through ongoing engagement in VMOS events delivering sustainable results.

Internal Operations Leader

• Gain alignment across the leadership team for vision for the shared services functions, SLA’s to support the functions, revamped processes to address inefficiencies and gaps, and develop strategy and resourcing plan to deliver measurable results.
• Establish clear objectives and measures of performance ( KPI’s ) as part of standard work and daily management deployment
• Drive best in class daily management and problem solving to ensure that we are driving improvement before we miss.
• Assess the needs of the organization and build the most effective team by executing your talent strategy

Essential Skills/Qualifications:

• A bachelor’s degree in engineering, business, or a related field. A master’s degree or MBA is preferred.
• At least 15 years of relevant experience, with at least 5 years of experience in a senior leadership role.
• Proven track record of leading the deployment of an organization-wide “business system”
• Strong analytical, problem-solving, and decision-making skills.
• Excellent communication, presentation, and interpersonal skills.
• Awareness and experience with supply chain, EH&S, and quality. Experience with managing customer / vendor contracts a plus.
• Ability to travel up to 25% of the time.
• Flexible and adaptable in fast-paced, ever-changing business environment