Account Manager Non-accommodation Supply

RateHawk is part of Emerging Travel Group— a pioneering travel-tech company also known for its two other brands, ZenHotels and Roundtrip, spanning over 220 markets worldwide.

Our mission is to create, distribute, and operate the most convenient travel products. We constantly innovate and break the rules of the highly complex travel industry to make travel more widely available for individuals, more rewarding for professionals, and simpler for everyone.

We are looking for a highly skilled Account Manager Non-accommodation Supply, you will play a pivotal role in maintaining and developing relationships with our clients/suppliers and consolidating our presence on the local market.

This is a remote vacancy open to candidates residing in Europe, preferably Portugal or Spain.

Job Responsibilities

• Supply Management: Oversee and grow supply partnerships for ground transport products—transfers, rail, and car rentals—across multiple markets.
• Partner Development: Manage, and deepen relationships with key suppliers in Transfers, Rail and Car Rental.
• Product Optimization: Monitor and enhance product availability, content quality, and pricing competitiveness across B2B, CTM, and B2C sales channels.
• Commercial Strategy: Re-negotiate commercial terms, special offers, and exclusive deals to enhance ETG's value proposition.
• Cross-functional Collaboration: Work closely with internal teams (product, tech, ops, finance) to resolve partner issues, enhance system integrations, and optimize end-user experience.
• Performance Analysis: Track supply performance using platform metrics and external benchmarks; drive initiatives to improve conversion rates, margin, and partner engagement.
• Market Intelligence: Analyze competitor offerings and market trends to identify growth opportunities and supply gaps.
• Global Expansion: Support the rollout of ground transport supply in new markets, ensuring local compliance and service quality.
• Representation: Represent ETG at trade shows, conferences, and partner meetings to strengthen our presence and foster new relationships.

Requirements

• Experience: Minimum 2 years in account management or supply partnerships, preferably in the ground transport sector or travel tech.
• Industry Knowledge: Strong understanding of B2B travel platforms, API integrations, and ground transport logistics.
• Technical Fluency: Familiarity with reservation platforms, XML/API connections, and dynamic content management.
• Languages: Fluent in English (mandatory); Additional languages (e.g., Spanish, German, French, Russian) are a plus.
• Negotiation Skills: Proven track record of successful commercial negotiations and supplier relationship management.
• Analytical Thinking: Comfortable with data tools and performance KPIs to guide decision-making.
• ONLY CV'S IN ENGLISH WILL BE CONSIDERED.

Benefits

• Flexible schedules and opportunity to work remotely.
• Ambitious and supportive team who love what they do, appreciate each other, and grow together.
• Internal programs for adaptation and training, development of soft skills, and leadership abilities.
• Partial compensation for participating in external training and conferences.
• Corporate prices on hotels and travel services.
• MyTime Day Off - an extra non-working day without loss of compensation.