Offer summary

Qualifications:

Bachelor's degree in Computer Science or related field., Strong problem-solving skills and technical knowledge., Experience in customer support or technical support roles., Familiarity with native advertising and digital marketing is a plus..

Key responsibilities:

Provide technical support to clients using MGID's advertising platform.

Troubleshoot and resolve customer issues in a timely manner.

Collaborate with the product team to improve service quality.

Conduct training sessions for clients on platform usage.

Job description

MGID was founded in 2008 and is one of the leading companies in native advertising. We enable our media partners to monetize their audience and help brands to promote their services and goods effectively.

MGID offers a range of integrated solutions covering the promotion process every step of the way; we offer services ranging from planning out the marketing strategy to its thoughtful implementation and optimization. Our clients include major international brands like Renault, Domino’s, Airbnb, PizzaHut, Qatar Airlines, and many others, including media organizations and web agencies.

MGID is:

A proprietary Highload service that delivers 185 billion advertisements to 850 million unique users in more than 70 languages;
The winner of multiple AdTech awards for innovation and product quality;
A workforce of 700+ employees operating from offices in the US, Europe, and Asia.

Required profile