UI/UX Engineer for Provider Portal

Job Description:

We are seeking an experienced UI/UX Engineer to join our team on a part-time, remote basis to work on enhancing our client's Order Provider Portal. In this role, you will conduct a gap analysis of the current portal, compare its functionality and user experience with competitors, and design a future state that optimizes the user journey.

This is a key role where you will shape the next generation of the client's order portal, ensuring a seamless, user-friendly experience for healthcare providers.

Responsibilities:

• Conduct a gap analysis to evaluate the current state of the Provider Portal and design the future state.
• Perform competitive analysis to understand industry standards and identify improvement opportunities.
• Develop user journey maps, identifying pain points and areas for enhancement.
• Design wireframes and prototypes to visualize new features and user flows.
• Collaborate with cross-functional teams, including product managers and developers, to ensure designs align with technical requirements and business objectives.
• Ensure the portal is optimized for ease of use and aligns with user needs and expectations.
• Participate in feedback loops and iterative design processes.

Requirements:

• 3+ years of experience in UI/UX design, particularly for web applications.
• Proven experience in gap analysis (current vs. future state).
• Strong background in user journey mapping and identifying key pain points.
• Expertise in designing wireframes and creating interactive prototypes.
• Familiarity with tools such as Figma, Sketch, InVision, or similar.
• Experience in competitive benchmarking and comparison analysis.
• Strong communication skills, able to collaborate with technical and non-technical teams.
• US-based, available for remote work.

Preferred Qualifications:

• Experience in healthcare or provider portal applications.
• Ability to manage feedback and iterate quickly on designs.