Escrow Insurance Administrator

Description

Ensuring professional, consistent, and efficient coverage, the Escrow Insurance Administrator will be responsible for daily sorting and routing of incoming and outgoing overnight packages and mail. Assists in-office and remote partners with mailings and other projects, completing weekly and monthly reporting and other insurance or insurance claim support duties as assigned.

At UHM, we understand diversity comes in many different forms. It’s our commitment to improve inclusion in the workplace through programs and policies that establish a positive and inclusive environment where every Partner, regardless of their background, can grow and excel. We value diversity, educate on equity, and create inclusive partner opportunities to ensure that you know #UBelongAtUHM!

ESSENTIAL DUTIES AND RESPONSIBILITIES 

• Assist with opening, reviewing and distributing mail that comes in daily to the appropriate department. 
• Assist in updating servicing software with any new information that comes in the daily mail. 
• Organizing and reporting on all incoming insurance claim checks.
• Assist with endorsements and deposits on insurance checks or claim checks.
• Assist in prepping and mailing checks and documents out to borrowers or our insurance vendor. 
• Answer questions from both borrowers and internal employees specific to insurance and insurance claims.  Assist the insurance claim department with the daily processing of claims. 
• Assist the insurance department with daily and monthly duties.
• Additional responsibilities as assigned.

Qualifications

EDUCATION AND/OR EXPERIENCE 

• High School Diploma 
• Prior financial industry experience preferred

SKILLS REQUIRED

• Proficiency in the ability to access, input, retrieve, and interpret information using applicable computer systems (including but not limited to: Microsoft Outlook, Word, Excel, etc.).
• Ability to use company equipment in assigned areas (including but not limited to telephone, copiers, fax machines, computers, internet, etc.).
• Excellent customer service skills and professional attitude. Ability to communicate with courtesy and diplomacy, efficiently follow written and verbal instructions. 
• Flexibility and ability to build and maintain effective relationships with a diverse group of individuals, clients, staff, and outside contacts in person and by telephone. 
• Read, write, and communicate using English language sufficient to perform job functions

This employer participates in E-Verify. If hired, the employer will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Union Home Mortgage Corp. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.