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Director, Professional Development

Remote: 
Full Remote
Contract: 
Full time
Work from: 
United States

Offer summary

Qualifications:

7-10+ years of experience in professional development or talent management, preferably in a professional services environment., Bachelor's Degree required., Strong relationship-building and communication skills, with a focus on coaching and influencing others., Results-oriented mindset with a commitment to diversity, equity, and inclusion..

Key responsibilities:

  • Manage the development of Senior Principals, building trusted relationships and understanding their career aspirations.
  • Lead the induction and onboarding of new hires, ensuring a seamless transition into the business.
  • Drive unbiased feedback loops and manage the performance review process to ensure transparency.
  • Lead strategic initiatives to enhance the consultant experience and integrate DEI best practices.

ghSMART logo
ghSMART SME https://www.ghsmart.com/
51 - 200 Employees
See all jobs

Job description

Who We Are

ghSMART is a leadership advisory firm dedicated to creating value for CEOs, boards, and investors. We partner with our clients to solve their most critical business decisions, becoming their trusted advisor on their most important people and talent priorities. As the first call for some of the world's most influential executives, we offer a data driven perspective on their leadership and talent strategy. Our team is made up of over 175 extraordinary individuals who become trusted advisors to these leaders, helping amplify their positive impact on the world. We advise on the art and science of building winning leadership teams, doing meaningful work every day. We hire the very best talent, and our team has the freedom to work where they choose.

What you’ll do 
 
You will play a pivotal role in shaping and guiding the development and learning journeys of our consultants, unlocking their full potential to become Most Trusted Advisors (MTAs). You will design high-impact apprenticeship opportunities and deliver tailored development and coaching programs that align with individual career goals and organizational objectives. Your role involves ensuring individuals hear regular, honest, and unbiased feedback that is consistent with rewards and career outcomes, while offering committed care during key ‘moments of truth.’ You will articulate a clear and compelling career proposition to help individuals determine their paths and build an infrastructure of support that pairs consultants with experienced mentors, buddies, and a broader network to guide and coach them at each stage of their journey. This position requires a deep curiosity for understanding our advisory business, a drive to build trusted relationships, and the ability to influence change in a virtual working environment. You will contribute to creating an environment where our consultants can thrive, enhancing their ability to serve our clients and build the firm. 

Key Responsibilities
  • 1. Consultant Development: 
  • Manage the development of approximately half of ghSMART’s Senior Principals at various stages. 
  • Build strong, trusted relationships with consultants, understanding their aspirations, strengths, and development areas. 
  • Develop a deep understanding of ghSMART’s solutions and the learning journey required for mastery. 
  • Collaborate with Mentors, Deployment Partners, and extended teams to design actions that align with career aspirations. 
  • Create consultant profiles to inform workforce planning and targeted interventions. 
  • Influence deployment and staffing opportunities by understanding client account needs. 

  • 2. Induction and Onboarding: 
  • Lead the induction and onboarding of 10-15 new hires annually. 
  • Ensure a seamless transition into the business with clear performance expectations. 
  • Manage the First Year Mentor program, facilitating development actions throughout the first year. 
  • Partner with mentors and assessors to monitor progress toward ‘go solo’ status. 
  • Maintain regular contact with consultants, coaching on skill building and relationship development.

  • 3. Feedback and Performance Management: 
  • Drive fact-based, unbiased feedback loops leading to no-surprise end-of-year reviews. 
  • Set standards for high-quality, constructive feedback and manage the review process. 
  • Ensure the promotion process is transparent and accessible. 
  • Integrate best practices for driving DEI across all processes. 

  • 4. Strategic Initiatives: 
  • Lead change initiatives that align with strategic business imperatives. 
  • Audit and optimize the consultant experience based on survey insights. 
  • Enhance the appeal of the AP proposition and demystify the development path to partner. 
  • Expand the impact of the partner development training program. 

  • 5. DEI Integration: 
  • Embed best practices of DEI across all policies, processes, and practices within the PD function. 

    • You bring
  • 7-10+ years of experience in professional development, talent management, or a related field - ideally in a professional services environment, and ideally in supporting senior employees 
  • Strong relationship-building skills and the ability to influence and guide others. 
  • Excellent communication and coaching skills. 
  • Results-oriented mindset with a focus on delivering high-impact insights, 
  • Demonstrated ability to own, manage and complete projects with high quality results. 
  • Collaborative team player who partners with senior leadership and cross-functional teams. 
  • Ability to work effectively in a virtual environment. 
  • Commitment to diversity, equity, and inclusion. 
  • Bachelor's Degree required 
    • Why join ghSMART? 
     
    Opportunity to become the best. Our clients are the best of the best, so we have to be too.You’ll learn and grow as part of a team of exceptional people, working in an environment of generosity and gratitude.  
     
    Do meaningful work. Our clients are leading world impact, and you will influence that daily.  
     
    Have your voice and talents recognized. We are a flat organization that values proactivity and ability over bureaucracy and tenure. All our decisions and actions are guided by our Values and Credo - to help leaders amplify their positive impact on the world.  
     We are ranked #1 or #2 in 10 Consulting categories by Vault. See what others think about working at ghSMART on Glassdoor.   
     
    Compensation 
     
    Certain US jurisdictions require ghSMART to include a reasonable estimate of the salary range for this role. We are built on a culture of freedom and flexibility, we operate fully remotely, and our team members balance deeply energizing, high intensity work, with flexible schedules to support life outside of work. Our compensation model reflects these values. Compensation for this role in the United States includes base salary, annual discretionary performance bonus, 401(k) plan with an annual employer contribution, and a comprehensive benefits package. You should reasonably expect a base salary of $190,000 - $225,000. In addition, we offer an annual discretionary performance bonus. 
     
    We are ranked #1 or #2 in 10 Consulting categories by Vault. See what others think about working at ghSMART on Glassdoor.  

     Please be advised that all emails will originate from the @ghsmart.com domain; any other domains are fraudulent, should be ignored, and deleted.  
     
    ghSMART is an Equal Opportunity Employer committed to fostering an inclusive and diverse workplace across all of our global locations. We welcome applicants of all backgrounds and ensure equal employment opportunities without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Our global policies and practices are designed to support an environment of respect and equity for all. 
     

    Required profile

    Experience

    Spoken language(s):
    English
    Check out the description to know which languages are mandatory.

    Hard Skills

    Consultant PlusPerformance ManagementTalent ManagementProject ManagementDiversity And Inclusion

    Other Skills

    • Relationship Building
    • Coaching
    • Leadership Development
    • Strategic Planning
    • Virtual Teams
    • Collaboration
    • Communication
    • Results Focused
    Are you interested?

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