Offer summary

Qualifications:

Professional Certificate/Nitec, Diploma, or equivalent required., 1 to 2 years of relevant experience in managed print services., Knowledge of print management solutions like Papercut, YSoft, and others is advantageous., Basic understanding of networking and server administration is necessary..

Key responsibilities:

Manage deployment of managed print solutions projects.

Provide technical assistance and troubleshooting for client print environments.

Ensure high user satisfaction through excellent customer service.

Perform ad hoc duties as assigned.

Job description

Adventus is an Information and Communications Technology (ICT) Solutions and Services Provider with a wide footprint across the globe.

We help organizations bring about positive transformation to their businesses by leveraging intelligent applications of innovative solutions and pertinent services to remain winners in today's ultra competitive marketplace.

With our strong network of technology partners, excellent domain expertise and differentiated value proposition, we are able to go above and beyond for our customers, far exceeding expectations.

Job Description

Managing of managed print solutions (MPS) project deployment

Deployment, maintenance, upgrading and support of client Managed Print environment (hardware, software, firmware, network, etc.)

Provide in-house, on-site and/or remote technical assistance to end-users, diagnosis and troubleshooting of technical problems

Maintain a high level of user satisfaction with excellent customer service, offering solutions to meet clients’ needs

Ad hoc duties as assigned.

Job Requirements

Candidate must possess at least a Professional Certificate/Nitec, Diploma, or equivalent

Minimally 1 to 2 years of relevant experience

Knowledge in on premise and cloud print management solutions such as Papercut, YSoft, uniFlow, SafeCom, Equitrac and Controlsuite an advantage.

Basic knowledge in networking and server administration

Good coordination and interpersonal skills