Implementation Specialist – Bilingual

Are you looking to take your project management expertise to a fully remote, innovative fintech environment? Paystone is hiring an Implementation Specialist – Bilingual to join our global team. Bring your passion for client success and project leadership to a role that empowers you to drive transformative solutions for Enterprise customers.

As an Implementation Specialist at Paystone, you will oversee the relationship with our clients’ project teams, work directly with our internal development team and be responsible for delivering client-facing projects on time and on budget. You will have the opportunity to work directly with DataCandy’s Enterprise customers and you will be challenged to build relationships with them to ensure long-term account success. The ability to effectively communicate with stakeholders at all levels — from executives to end-users of the platform — is essential. 

You’ll be expected to: 

●  Manage new customer deployment projects, upgrades and ongoing requests 

●  Establish project goals, deliverables, required resources, timelines and budgets 

●  Complete project work breakdown structures and estimates 

●  Resolve issues and solve problems through the course of the project 

●  Effectively manage changes to project scope, timeline and budget 

●  Track and report on project milestones, deliverables and budgets 

●  Develop tools and best practices for DataCandy’s project delivery toolkit 

You’ll have: 

●  University degree or college diploma in business, IT or a related field 

●  3 years or more of project management experience 

●  Excellent written and verbal French and English skills 

●  Excellent leadership, communication and problem-solving abilities 

●  Experience working with point of sale systems or in a retail-related field an asset 

●  Experience onboarding new clients via software program implementations an asset

Location

• Location: Fully Remote (actively recruiting candidates based in Morocco)
• Work Timezone: Eastern Standard Time (EST)
• Contract: Independent Contractor Agreement

Recruitment Process

• Screening Interview 
• Hiring Manager Interview 
• Peer Interview 

Perks & Benefits

• Compensation tied to market data
• We reward for contribution
• Flexible Time-off
• We’re committed to career development
• Work from home

Our Mission

By joining Paystone, you are joining a team that is future-focused and driven by our mission of creating Customer Driven Growth.

By helping our clients create better experiences for their customers, and in turn, motivating their happy customers to share their experiences with others, our platform creates the momentum for our clients to gain more happy customers. In other words, we win when our customers do.

Curious?

Good! We want all the curiosity we can muster. Innovation stems from observation and questioning, so be eager, be innovative, and be ready to raise the bar.

Come check us out!!

paystone.com
datacandy.com
get.nicejob.com

About Us

Paystone is a leading North American payment and software company redefining the way merchants engage their customers and grow their businesses. The company's seamlessly integrated suite of automated payment processing, customer loyalty, gift card solutions, and now reputation marketing, is used by brands such as Irving Oil, The Source, Global Pet Foods, Kernels Popcorn, and many of the MTY Food Group's restaurant brands. Paystone's solutions are used at over 30,000 locations across Canada and the United States which collectively process over 10 billion dollars a year in bankcard volume. We employ over 200 employees and serve as the technology partner of choice for hundreds of partners across North America.

**Paystone is an equal opportunity employer. Should you require any accommodations due to disability please let us know at the time you are selected for an interview.**