TikTok Shop Creator Support Specialist

Remote: 
Full Remote
Contract: 
Work from: 

Offer summary

Qualifications:

Proven experience with Canva for graphic design and content creation., Strong background in Discord community management and engagement., Excellent written and verbal communication skills for professional creator interactions., Knowledge of TikTok shop platform and e-commerce ecosystem is highly preferred..

Key responsibilities:

  • Serve as the primary point of contact for creator communications and provide prompt responses to questions.
  • Moderate and engage with the Discord community, facilitating creator education and collaboration.
  • Design marketing materials using Canva to drive engagement.
  • Provide ongoing support and guidance to creators throughout their journey with the agency.

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BruntWork Human Resources, Staffing & Recruiting SME https://www.bruntworkcareers.co/
501 - 1000 Employees
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Job description

This is a remote position.

Schedule:

  • Starting 10 hours/week
  • Monday to Friday 2 hours a day anytime between 9am and 6pm Tampa, FL time

Client Timezone: EST (Tampa, Florida)

Client Overview

Join a dynamic and rapidly expanding TikTok shop creator agency that’s officially partnered with TikTok! This exciting startup is experiencing explosive growth in just their first month of operations and is positioned at the forefront of the booming TikTok commerce ecosystem. You’ll be their first virtual assistant hire, giving you the unique opportunity to help shape processes and grow alongside a business that’s scaling fast. The agency specializes in onboarding and supporting creators in the TikTok shop space, providing education and community support to help creators succeed in this thriving marketplace.

Job Description

Step into an exciting role where you’ll be instrumental in scaling a fast-growing TikTok shop creator agency during their most critical growth phase. As their first virtual assistant, you’ll manage creator onboarding processes, foster vibrant community engagement, and support the agency’s expansion through the crucial holiday season when TikTok shop activity peaks. This position offers incredible growth potential - starting part-time with clear pathways to increased hours and responsibilities as the business scales. You’ll work directly with creators, help streamline operations, and play a vital role in building systems that will support the agency’s continued success in the dynamic TikTok commerce space.

Responsibilities
  • Serve as primary point of contact for creator communications and provide prompt, helpful responses to questions
  • Moderate and engage with the Discord community, facilitating creator education and fostering collaboration
  • Design eye-catching marketing materials using Canva, including flyers and TikTok stories that drive engagement
  • Provide ongoing support and guidance to creators throughout their journey with the agency
  • Help develop and refine operational processes as the agency scales rapidly
  • Assist with administrative tasks that support the agency’s growth objectives


Requirements

  • Proven experience with Canva for graphic design and content creation
  • Strong background in Discord community management and engagement
  • Knowledge of TikTok shop platform and e-commerce ecosystem (highly preferred)
  • Excellent written and verbal communication skills for professional creator interactions
  • Availability during business hours for real-time communication and training
  • Self-motivated with strong organizational skills and attention to detail
  • Enthusiasm for social media, creator economy, and e-commerce trends
ZR_23680_JOB

Required profile

Experience

Industry :
Human Resources, Staffing & Recruiting
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Non-Verbal Communication
  • Organizational Skills
  • Detail Oriented
  • Self-Motivation

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