Team Operations Supervisor (ZR_23671_JOB)

This is a remote position.

• Lead and mentor a team of three remote professionals
  

• Develop and implement efficient operational processes and team workflows
  

• Collaborate with the CEO on strategy and process improvements
  

• Monitor performance metrics and focus on revenue-generating tasks
  

• Coordinate projects across multiple time zones and languages
  

• Create and document standard operating procedures (SOPs)
  

• Ensure clear communication and timely project delivery
  

• Support collaboration between interpreters, team members, and clients
  

• Provide basic technical and operational support to the executive team
  

• Conduct research to identify service improvement opportunities
  

• Proven experience in team leadership or supervisory roles
  

• Excellent organizational skills with a knack for creating clear procedures
  

• Strong problem-solving skills and quick adaptability
  

• Excellent communication skills and ability to work across cultures
  

• French language skills are a strong plus
  

• Experience managing remote teams and using virtual collaboration tools
  

• Strong focus on prioritizing revenue-generating activities
  

• Tech-savvy with ability to provide light technical support
  

• Flexible and adaptable to shifting business needs
  

• Availability to work during US Eastern Time business hours
  

• HMO coverage available for eligible locations
  

• Permanent work-from-home setup
  

• Immediate hiring
  

• Steady freelance opportunity