Field Service Engineering - New Grad

Ciena is committed to our people-first philosophy. Our teams enjoy a culture focused on prioritizing a personalized and flexible work environment that empowers an individual’s passions, growth, wellbeing and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact.

Do you know Ciena?

Ciena was founded in 1994 by Georgia Tech grads to solve the problem of growing network capacity affordably.  Today, Ciena is a $3+ billion company employing 8,000+ world-wide and the world’s leading companies rely on our technology. With more than 1,300 customers worldwide, we support 80 percent of the world’s largest network providers

Key differentiators for Ciena are our Ciena Cares and Digital Inclusion social impact programs.  Through Ciena Cares we support our employees’ passions for giving back and honor their dedication through matched giving, unlimited paid time off for volunteerism, and recognition while Digital Inclusion unlocks opportunities for underserved youth with a five-year, $10M commitment to enable greater digital access, tools, and learning for students.

We also offer Flexible Paid Time Off, Year-end closures, Wellness and Tuition Reimbursement, Volunteer Time Off, Global Mobility … and more!

What will you do at Ciena?

We are looking for high potential, new graduate future Field Service Engineering stars for full-time employment.  The Field Service Engineering (FSE) utilizes their technical aptitude to create network designs as well as execute reconfiguration and migration services.  The Field Service Engineering (FSE) is a key component to Ciena’s success as a Ciena product expert and a technical advisor to our customers.  If applying your Engineering degree and technical capabilities while developing meaningful relationships and driving business results is your passion, we want you on board!  

Program:

You’ll start off your Ciena journey in Indonesia with a 3-month development program where you’ll thrive in a path towards technical certification, while working for a company that’s leading the way for innovation in telecom.  Our structured learning program offers mentoring and coaching opportunities as well as module learning and hands on training.  Though this program you’ll learn aspects of the following:

• Ciena’s Product Portfolio
• Ciena’s Organizations
• Network and Engineering Design,
• Professional Services.

It’s just the opportunity you need to launch an exciting career with Ciena.  With your passion for technology coupled with our training and development, you’ll be well on your way to becoming a top Network Engineer for our Services organization.

Experience

• Graduated with BSc or MA or B. Tech. in Electronics and Communication or Computer Science or IT or similar.
• Good communication skills — verbal, written and presentation
• Strong organizational & problem solving skills.
• Maximum Working experience is 3 years.

What you can expect from us:

• You will receive notification of your successful application.
• Successful applicants will be contacted by Talent Acquisition team for an initial discussion.
• If suitable you will be considered for the short list and our formal interview process.

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At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard.  Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination.

Ciena is an Equal Opportunity Employer, including disability and protected veteran status.

If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.