Head of Program Delivery

Company:

Description:

Our not-so-secret sauce.

Award-winning, inclusive, Top Workplace culture doesn’t happen overnight. It’s a result of hard work by extraordinary people. The industry’s brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as the Head of Program Deliver MMA.

Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world’s leading professional services firm, Marsh McLennan (NYSE: MMC).

A day in the life.

As the Head of Program Delivery, you will be responsible for overseeing the planning, execution, and successful delivery of integrations, system implementations, and all IT changes. In this role, you will ensure that programs are aligned with strategic objectives and delivered on time, within scope, and within budget. Your leadership will be crucial in managing cross-functional teams and driving collaboration across departments.

You will develop and implement program delivery strategies that enhance project management practices and improve operational efficiency. Collaborating closely with stakeholders, you will define program objectives, scope, and deliverables, ensuring alignment with business needs and priorities.

In addition to monitoring program performance and managing resources, you will oversee delivery operations, ensuring that all projects are executed smoothly and efficiently. You will also play a key role in change management, ensuring that transitions are seamless and that stakeholders are engaged throughout the process.

Mentoring and empowering your team will be essential, fostering a culture of continuous improvement and innovation. Staying updated on industry trends and best practices, you will evaluate new tools and methodologies to enhance our program delivery capabilities.

Our future colleague.

We’d love to meet you if your professional track record includes these skills:

• Program Delivery Leadership: Proven experience leading program delivery teams, with a focus on successfully delivering large-scale programs and integrations, particularly in the context of acquisitions.
• Program Management Methodologies: Strong knowledge of program management methodologies (e.g., Agile, Waterfall, PRINCE2) and best practices to ensure effective project execution.
• Multi-Project Management: Ability to manage multiple projects simultaneously while ensuring quality and adherence to timelines, effectively prioritizing tasks and resources.
• Stakeholder Collaboration: Experience in collaborating with both technical and non-technical stakeholders, effectively communicating complex concepts and project requirements to drive alignment and support.
• Analytical and Problem-Solving Skills: Strong analytical and problem-solving skills, with a track record of driving organizational change and improvement through effective program delivery.
• Leadership and Communication: Excellent leadership, communication, mentorship, and interpersonal skills, with the ability to influence and motivate teams to achieve project goals.
• Financial Management: Proven ability to manage yearly budgets for program delivery, ensuring financial resources are allocated effectively to support project initiatives and objectives.
• Change Management Expertise: Experience in leading change management initiatives, ensuring stakeholder engagement and smooth transitions during program implementations.
• Operational Efficiency Focus: A commitment to enhancing operational efficiency through the implementation of best practices and continuous improvement methodologies.

These additional qualifications are a plus, but not required to apply:

• Bachelor’s degree in Business Administration, Project Management, or a related field; Master’s degree or MBA preferred.
• 15+ years of experience in program or project management, with a focus on leadership roles.
• Relevant certifications (e.g., PMP, Agile certifications).

We know there are excellent candidates who might not check all of these boxes. Don’t be shy. If you’re close, we’d be very interested in meeting you.

Valuable benefits.

We value and respect the impact our colleagues make every day both inside and outside of work. Our culture promotes colleague well-being through robust benefits programs and resources, professional and personal development opportunities, and fulfillment through meaningful work.

Some benefits included in this role are:

• Generous time off, including personal and volunteering
• Tuition reimbursement and professional development opportunities
• Remote work
• Charitable contribution match programs
• Stock purchase opportunities

To learn more about a career at MMA, check us out our website or flip through recruiting brochure.

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Who you are is who we are.

We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams.

Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.