Application Specialist-Flow

Beckman Coulter Life Sciences’ mission is to empower those seeking answers to life’s most important scientific and healthcare questions. With a legacy spanning 80+ years, we have long been a trusted partner to our customers, who are working to transform science and healthcare with the next groundbreaking discovery. As part of our team of more than 2,900 associates across 130 countries, you’ll help drive our vision of accelerating answers—and our commitment to excellence.

Beckman Coulter Life Sciences is one of 10 Life Sciences companies of Danaher. Together, we accelerate the discovery, development and delivery of solutions that safeguard and improve human health.

Do you want to work in the Flow Application team? Do you enjoy customer support and working with them as their partners? Then read on!

We are currently seeking a Flow Application Specialist at Kolkata, who will be responsible for high-quality onsite customer support and represent the face of the company to our customers. Responsible for providing Instrument and application training to Beckman customers on site as per the requirement. To support the Sales Team in identifying market opportunities and assisting in actualizing market potential. Positioning of products and technology through presentations, product demonstrations, workshops, seminars, etc., in alignment with company values, business objectives, and marketing strategy.

In this role, you will be responsible for:

1. Application and Training Support: Provide Instrument and Applications training on Beckman coulter cell analysis range of products to ensure a high level of end-user satisfaction. Attend to resolve customer queries telephonically and over email and related applications and if necessary, planned visits to customers. Inclined to learn and improve technical knowledge and skills on existing and new Beckman Coulter products. Plan and organize training programs for Sales teams and the application team to raise and strengthen the technical bar and increase the capability of product knowledge.

2. Marketing: Maintain active dialogue and interactions with key opinion leadership network in flow cytometry, immunology and cell biology.

3. Sales support: Understanding the requirements of the customer’s experiment and provide appropriate technical and product solutions through discussions, presentations and/or product/application demonstrations to positively impact sales and increase productivity. Co-ordinate / support / lead awareness activities such as seminars, conferences, workshops etc in alignment with marketing team.

4. Monitor your plan: Prepare and provide a monthly report to the supervisor on the training and marketing activities. Ensure timely submission of training and evaluation reports. Tracking of customer feedback on product quality and escalating product issues to the appropriate authority within the organization

5. Activity: Work in coordination with sales, service, and other application associates towards achieving the business objectives.  Support a culture of constructive feedback and continuous improvement within the organisation.

The required qualifications for the job include:

• B. Tech/ B. Pharma/ B.Sc. MLT with 2 yrs experience or MSc. With 1 year of experience in flow Cytometry or Ph.D. with experience in flow Cytometry publications.
• Minimum 2 years on a Beckman or other analyzer flow Cytometry platform and Sorter experience will be preferable. Two or more flow cytometry-focused publications (preferrable).
• Good interpersonal skills with the ability to communicate effectively both internally and externally at all levels.
• IT literate, good knowledge of Microsoft Office products & confidence with other IT applications.

At Beckman Coulter Life Sciences we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Beckman Coulter Life Sciences can provide.

This job is eligible for bonus/incentive pay.

We offer comprehensive package of benefits including paid time off, medical insurance to eligible employees.

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.

For more information, visit www.danaher.com.

At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.