Data Center Technician

What this Job Entails: 

The Data Center Engineer II will be heavily involved in the design of the datacenter collocations, infrastructure hardware, and provide technical consultations. The incumbent will build/create all drawings for datacenter POP’s and develop/write Scopes of Work (SOW) for new POP builds. The Data Center Engineer will create detailed installation MOP’s (Method of Procedure) for multiple types of optical transport and switching equipment, overheads (fiber raceway, ladder, basket) and power AC/DC. The incumbent will also communicate with all departments and provide tech support for Network Engineers.

Scope: 

• Resolves a wide range of issues in creative ways

• Seasoned, experienced professional with a full understanding of their speciality

• Works on problems of a diverse scope 

• Receives little instruction on day to day work, general instruction on new assignments

Your Roles and Responsibilities:

• Deploy, configure, and support a large-scale production and corporate network and server infrastructure in data centers and Point of Presence (POP) sites.

• Calculate and document equipment power requirements and work with Engineering, Facilities Operations, and/or collocation vendors to meet these requirements.

• Manage project timelines to support network turn-up within expected completion intervals.

• Responsible for asset management of networking gear in datacenter and POP sites.

• Contribute to documentation, automation and processes as they evolve.

• Create network and server rack face elevations, floor plans, wiring diagrams, and detailed port maps for new deployments and documentation.

• Create statements of work for vendors at the POP sites.

• Create cage and rack designs and understand the overall needs of POP infrastructure.

• Document and follow RMA processes and procedures for all relevant vendors.

• Assist in following, improving, and implementing data center and POP best practices.

• Work closely with Network Engineering, Logistics, and equipment vendors as new equipment and technologies are integrated into the production network.

• Other duties as required. This list is not meant to be a comprehensive inventory of all responsibilities assigned to this position

Required Qualifications/Skills:

• Bachelor’s degree (B.S/B.A) from four-college or university and 2 to 5 years’ related experience and/or training; or equivalent combination of education and experience 

• Builds productive internal and external working relationships

• Exercises judgment within defined procedures and practices to determine appropriate action

• Understanding of Data center practices (i.e. cable routing, calculating power usage and cooling).

• Familiarity with creating As-Built drawings for Datacenter POPs and creating the 3rd module on DC-CAD

• Knowledge of how to build/create SOW’s for new POP builds

• Understanding of field-based work in POPs, carrier hotels, or Central Office environments.

• Understanding of fiber-optic technology including cable types, connector types, optic types, patch panels, and optical transport technologies.

• Excellent communication skills, should be able to work with carriers/vendors

• Understanding of importance of dealing with service providers and colocation facilities

• Ability to work within a global team in a fast-paced and dynamic environment with limited supervision

• Strong attention to detail with excellent time management and organization skills

Preferred Qualifications: 

Physical Demand & Work Environment:

• Must have the ability to perform office-related tasks which may include prolonged sitting or standing

• Must have the ability to move from place to place within an office environment

• Must be able to use a computer

• Must have the ability to communicate effectively 

• Some positions may require occasional repetitive motion or movements of the wrists, hands, and/or fingers