Offer summary

Qualifications:

Associate or Bachelor's degree in Computer Science, Information Technology, or related field, or equivalent experience., 3-5 years of experience on SaaS platforms and systems administration., 2 years of experience with OKTA, Intune, JAMF, or equivalent platforms., Experience with scripting and automation tools, along with IT certifications in relevant technologies..

Key responsibilities:

Configuring internal support systems for managing employee hardware/software.

Troubleshooting issues with applications and systems, taking ownership of resolutions.

Ensuring smooth deployment of new applications and participating in systems design.

Updating technical documentation and facilitating team relationships to resolve operational problems.

Job description

Job Title: IT System Administrator
Location: Fully Remote
Duration:6 Months with possibility of extension

About the Job:
Our client is looking for an IT System Administrator who will work across a variety of departments and teams. You have strong technical acumen and attentively listen to teams to further understand their challenges and desired outcomes and work products. You have led and effectively executed on numerous software implementations projects and upgrades to complete integration. You fully understand what is involved to complete an IT project and/or new implementation.

Responsibilities:

Configuring internal support systems necessary to manage employee's hardware/software
Troubleshooting and taking ownership of issues that arise with various applications and systems while working to resolve them.
Provide escalation point to desktop and helpdesk support efforts
Ensuring the smooth deployment of new applications
Participating in systems design and redundancy planning.
Updating technical documentation.
Provide documentation and technical specifications to IT staff for planning and implementing new or upgrades of IT infrastructure
Facilitating effective and supportive team relationships to resolve operational and interdepartmental problems quickly.

Minimum Job Qualifications

Associate or Bachelor's degree in Computer Science, Information Technology, System Administration, or a closely related field, or equivalent experience required
3-5 years on 1 or more SaaS platforms, (AWS/ Azure /GCP/Citrix) - and systems administration experience (MS win10, MS Server 2016+, Linux)
2 year's experience with OKTA, Intune, JAMF Platforms or equiv. platforms
Experience with scripting and automation tools
A proven track record of developing and executing IT projects
IT certifications in Microsoft Azure, Amazon AWS , Google GCP, or other certifications are a plus
Knowledge of implementing and effectively developing helpdesk and IT operations best practices, including expert knowledge of security, storage, data protection, and disaster recovery protocols