Staff Machine Learning Engineer - Brand Experience

Join the team redefining how the world experiences design.
Hey, g'day, mabuhay, kia ora, 你好, hallo, vítejte!
Thanks for stopping by. We know job hunting can be a little time consuming and you're probably keen to find out what's on offer, so we'll get straight to the point.

Where and how you can work
Our flagship campus is in Sydney. We also have a campus in Melbourne and co-working spaces in Brisbane, Perth and Adelaide. But you have choice in where and how you work, we trust our Canvanauts to choose the balance that empowers them and their team to achieve their goals.

What you'd be doing in this role
This role would suit a highly skilled and hands-on Staff ML Engineer who is eager to apply cutting-edge AI to a new domain. You don’t need prior experience in brand management, but you should be excited to dive deep, learn fast, and shape the future of AI-powered brand experiences.

As Canva scales, change continues to be part of our DNA. But we like to think that's all part of the fun. So this will give you the flavour of the type of things you'll be working on when you start, but this will likely evolve.
You will get to work on projects that are key to Canva's strategic goals. There are many opportunities to bring new features from chaos to clarity.

At the moment this role is focused on:

• Owning and evolving our Brand Knowledge, continuously improving its ability to interpret, refine, and enforce brand guidelines​.
• Developing scalable AI models that balance brand compliance with creative flexibility, enhancing Canva’s AI-powered brand management​.
• Refining and expanding our Brand Assist Copilot, making brand compliance proactive, interactive, and adaptive to user intent​.
• Scaling the agent-based AI framework, ensuring seamless integration across real-time brand guidance, audits, and brand analytics​.
• Leveraging cutting-edge AI (LLMs, multimodal models, retrieval-augmented generation) to push the boundaries of brand intelligence at Canva​.
• Collaborating cross-functionally with product managers, engineers, and designers to ship AI-driven brand experiences that scale across enterprise customers​.
• Continuously assess and improve AI-driven performance insights, making brand guidelines data-driven and optimised​.
• Staying at the forefront of AI advancements, evaluating emerging LLM, multimodal, and AI orchestration techniques to improve Canva’s brand AI capabilities​.
• Proactively prototype and experiment with new AI approaches that could enhance brand compliance, flexibility, and user experience, pushing innovation in brand AI​.
• Becoming Canva’s subject matter expert (SME) in Brand AI, shaping the company’s long-term AI vision for brand management and influencing strategic decisions.​

You're probably a match if

• You have deep expertise in ML engineering and model deployment at scale.
• You’ve led complex, cross-functional projects and delivered production-ready ML systems.
• You’re passionate about driving impact through data, experimentation, and intelligent automation.
• You thrive in a collaborative, fast-paced environment and enjoy mentoring others.
• You have deep expertise in AI/ML and deep learning, with hands-on experience in LLMs, multimodal models, retrieval-augmented generation (RAG), and agent-based AI architectures.
• You have a strong track record of building and shipping AI-powered products, particularly in areas like design intelligence, conversational experience, or compliance automation.
• You demonstrate proficiency in developing scalable ML architectures, including real-time AI pipelines and knowledge retrieval systems.
• You possess a growth mindset, excited to apply your ML expertise to a new field, learning rapidly about brand AI, enterprise needs, and the intersection of compliance and creativity.
• You have a passion for staying at the cutting edge of AI, constantly evaluating new techniques, experimenting with novel approaches, and applying them to real-world challenges.
• You embrace a product-first mindset, with a strong intuition for how AI can enhance user experience, improve automation, and scale complex systems.
• You adopt a pragmatic approach to AI development, knowing when to build state-of-the-art models from scratch and when to leverage existing solutions to maximise impact and efficiency.
• You exhibit a strong problem-solving and ownership mentality, capable of driving AI projects from conception to execution without needing constant oversight.
• You have excellent collaboration and communication skills, with experience working alongside product managers, engineers, designers, and business stakeholders.
• You are driven to become Canva’s go-to expert in Brand AI, shaping the long-term vision and building a critical competitive advantage in one of Canva’s most important strategic areas.

About the team
The Brand Experience Group is on a mission to empower anyone to bring their brand to life with every design. We're transforming how enterprises manage brand consistency at scale, using cutting-edge AI to interpret guidelines, offer context-aware guidance, and continuously learn from user behaviour and performance data. We are building a future where Canva's brand management solutions proactively enhance creativity rather than restrict it. And deliver massive customer ROI through efficiency, brand consistency and faster time to market.

What's in it for you?
Achieving our crazy big goals motivates us to work hard - and we do - but you'll experience lots of moments of magic, connectivity and fun woven throughout life at Canva, too. We also offer a range of benefits to set you up for every success in and outside of work.

Here's a taste of what's on offer:
• Equity packages - we want our success to be yours too
• Inclusive parental leave policy that supports all parents & carers
• An annual Vibe & Thrive allowance to support your wellbeing, social connection, office setup & more
• Flexible leave options that empower you to be a force for good, take time to recharge and supports you personally

Check out lifeatcanva.com for more info.

Other stuff to know
We make hiring decisions based on your experience, skills and passion, as well as how you can enhance Canva and our culture. When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process.

We celebrate all types of skills and backgrounds at Canva so even if you don't feel like your skills quite match what's listed above - we still want to hear from you!

Please note that interviews are conducted virtually.