Collections Manager

Company Overview

Global TekMed Holdings is dedicated to simplifying the intricate processes faced by Veterans through innovative technology and exceptional service. We take pride in honoring all Veterans by providing an unparalleled client experience and acting as their reliable partner in navigating complex procedures with skill and efficiency.

Position Overview

The Collections Manager will be responsible for overseeing day-to-day collections operations and managing the collections process, including tracking and managing outstanding aged receivables and ensuring timely payments from customers. This also includes managing a team of collection specialists, monitoring accounts receivable, analyzing billing data, and implementing process improvements. The Collections Manager will also collaborate with internal teams to resolve customer disputes, implement strategies to maximize collection efforts, and maintain accurate records of all collections activities. This position will be key in maintaining appropriate compliance and must stay up to date with any laws or regulations regarding collections. This is a highly visible position reporting to the Accounting Manager with direct interactions with the CFO.

SUPERVISORY RESPONSIBILITIES:

None

ESSENTIAL DUTIES & RESPONSIBILITIES:

• Managing the collections process and effectively resolving customer disputes.
• Knowledge of and staying up to date on applicable laws and regulations related to collections.
• Overseeing, training, and mentoring staff members in the Collections Team.
• Setting payment collection goals and targets for the department to minimize Aged Receivables.
• Implementing process improvements and technology based automations to improve efficiency of collections.
• Preparing daily/weekly/monthly reports on payment collections to identify activity, trends, risks/opportunities.
• Conduct audits of client billing records to identify potential risks or fraud.
• Other duties as assigned
  
  
  

KNOWLEDGE, SKILLS, & ABILITIES:

• 3–5 years’ experience as a collections manager, managing the collections process
• Experience with accounting software such as QuickBooks and General Ledger and advanced knowledge of MS Excel.
• Ability to work independently and collaborate with cross-functional teams.
• Good verbal and written communication skills.
• Excellent analytical skills and an eye for detail.
• Outstanding leadership and managerial skills.
• Strong time and people management skills.
• Ability to work to strict deadlines
  
  
  

Education & Experience

• Preferred bachelor’s degree in finance, accounting, or a related field.
  
  
  

PHYSICAL REQUIREMENTS & WORK ENVIRONMENT:

• Prolonged periods of standing or sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.
  
  
  

BENEFITS:

• 401(k) Plan
• Medical Insurance
• Paid Holidays
• Paid Time off
• Private Gym
  
  
  

We are an Equal Opportunity Employer

Global TekMed Companies (GTM) is an equal opportunity employer. All applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, marital status, veteran status, or any other applicable legally protected status or characteristic.