Client Coordinator (Remote - US)

Client Coordinator Overview

ebbo is seeking a results-oriented Client Coordinator who will be an integral member of our Client Services team. This client coordinator will work with the Client Manager(s) on their accounts to support the needs of the business. In this role, you will be exposed to numerous clients, and will be tasked to support them in a variety of ways. If you're someone who likes a fast-paced work environment, is eager to learn and grow a career, and enjoys collaborating with a fun team - this could be the job for you.  

Responsibilities Of Client Coordinator

• Work closely with Client Manager(s) as the liaison between the client and our internal teams, such as: Marketing, New Business Development, Product Management, Financial Analysis, and Marketing Operations.
• Generate and review client-performance reporting that is sent to clients so they can uncover issues or trends.
• Manage all client marketing (scripts, fulfillment materials, banners, and incentive contests).
  
  

Skills

Skills of Client Coordinator:

• Entry level client/account management experience with great interpersonal skills
• Ability to not only work well with clients, but perform administrative, back-office duties as well.
• Solid Excel and PowerPoint knowledge.
• Proficient organizational and analytical skills (for client reporting work).
• Ability to manage multiple tasks, change priorities, and adhere to tight deadlines.
• Excellent verbal, presentation, and written communication skills.
• Flexible, driven and self-motivated.
  
  

Perks And Benefits Of Client Coordinator

• Unlimited PTO, closing every Friday at 2pm (all year round) and a paid week off between Christmas and New Year's.
• Health Benefits: Medical, Dental, Vision, Disability, Life, Safe Harbor 401K plan with a 3% contribution from ebbo, 100% vested to you right away.
• Annual bonus and merit increases
• DEI Program and Wellness Program with great prizes.
• Every team receives an annual budget for training opportunities.
• Tons of opportunity for mentorship and growth (career trajectories for employees).
  
  

The base salary for this position is $45,000. Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the position, market considerations, budgetary considerations, tenure, and standing with the company (applicable to current employees), as well as the employee’s/applicant’s skill set, pertinent experience, and qualifications.

About Ebbo 

At ebbo, our focus is on our team members. Your growth and work/life balance are always top of mind. You’ll be joining a company that values everyone’s input, rewards and recognizes exemplary work, prioritizes diversity, equity and inclusion and loves to have fun. You’ll also be a part of a company that is constantly being recognized for excellence. We were chosen as a “Connecticut Top Workplace” ten years in a row, named one of Boston’s Best & Brightest “Top Company Cultures” nationally and featured in Forbes, Fast Company, Glossy and Chain Store Age.

From a business perspective, ebbo is an all-in-one loyalty company. In addition to our suite of uniquely configurable loyalty solutions, ebbo’s data driven, full-service approach helps brands build customer engagement on repeat. ebbo also operates a direct-to-consumer business, called Clarus Direct. Learn more about us at https://www.ebbo.com/.

ebbo is proud to be an Equal Opportunity/Affirmative Action employer. As such we are collecting this data from applicants. Completion of this data is voluntary and will not affect your opportunity for employment or terms or conditions of employment. This data will be used for reporting purposes only and will be kept separate from all other personnel records and only accessed by the Human Resources Department. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other basis prohibited by law.

Department: Client Services

This is a full time position