Offer summary

Qualifications:

5+ years of experience in project management, operations, or executive support roles., Highly organized and detail-oriented with the ability to manage multiple priorities., Excellent communication skills for effective engagement across teams and leadership levels., Experience in high-growth environments, ideally in fintech, payments, or technology, is a plus..

Key responsibilities:

Manage priorities and track key deliverables to optimize the CEO's time.

Facilitate communication between the CEO and various teams to ensure alignment and execution of priorities.

Draft internal communications, summaries, and executive updates for the CEO.

Support key business processes, including executive planning and operational reviews.

Job description

Overview

Shift4 (NYSE: FOUR) is boldly redefining commerce by simplifying complex payments ecosystems across the world. As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for hundreds of thousands of businesses in virtually every industry. For more information, visit www.shift4.com.

The Role

We are looking for a highly organized, execution-focused Chief of Staff to support Shift4’s CEO. This role is focused on ensuring seamless communication among stakeholders both internally and externally, tracking key initiatives, and keeping cross-functional efforts on course.

The ideal candidate is a strong project manager, a clear communicator, and thrives in fast-paced environments. They will act as a liaison between the CEO and internal teams, ensuring alignment, follow-through, and streamlined operations. They will also have interactions with external stakeholders including but not limited to, Shift4 Board of Directors, customers, and Shift4 investors and media.

Please note: We are only looking for candidates in the NJ/PA/NY area.

Key Responsibilities

Executive organization: Manage priorities, track key deliverables, and ensure the CEO’s time is optimized.
Meeting & Agenda Management: Track outcomes from leadership and board meetings — support agenda prep, document action items, and ensure follow-ups happen.
Cross-Functional Liaison: Facilitate communication between the CEO and various teams, ensuring alignment and execution of priorities.
Project & Task Management: Track ongoing initiatives, drive accountability, and make sure key projects stay on schedule.
Communication & Reporting: Draft internal communications, summaries, and executive updates for the CEO.
Operational Execution: Support key business processes, including executive planning, special projects, and operational reviews.
Ad Hoc Projects: Assist with high-priority initiatives requiring cross-team coordination and fast execution.

What We’re Looking For

5+ years of experience in project management, operations, or executive support roles.
Highly organized, detail-oriented, and able to manage multiple priorities in a fast-paced environment.
Excellent communication skills, with the ability to engage effectively across teams and leadership levels.
Strong follow-through—able to track initiatives and ensure execution.
Proactive problem solver—anticipates needs, removes roadblocks, and takes ownership.
Experience in high-growth environments, ideally in fintech, payments, or technology, is a plus.

Why Join Us?

Work directly with the CEO and gain exposure to executive decision-making.
Opportunity to drive alignment and operational efficiency in a dynamic, high-growth environment.
A fast-moving, entrepreneurial culture with opportunities for career development.
Competitive compensation and benefits.

Base Pay Range:

$140,000 - $190,000 annually

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.

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