Production Assistant (Remote)

Production Assistant

Tried and True Media (TNT) is a digital direct response agency in the health, wellness, and beauty space. We have generated over $1.2B in sales for our clients by creating innovative 1-5m ads on Facebook, YouTube, and other platforms. We’re looking for a production assistant who can help our creative producers with various and diverse video-related and casting administrative work.

You will join a team of performance managers, copywriters, media buyers, and video editors who share a common goal – generate clicks that convert into high ROAS sales that scale client ad spend.

What Will You Be Responsible For?

The Production Assistant will provide critical support to Creative Producers throughout all phases of production. This role requires exceptional organization, communication, and attention to detail to help ensure smooth and efficient operations across multiple shoots and campaigns.

Key Responsibilities:

• Administrative Support

  • Track and manage production invoices and receipts, ensuring accurate and timely submissions.

  • Create, distribute, and update call sheets including essential details such as: Locations, arrival times, parking instructions, Crew and cast contact information (including talent POCs), Lunch details, wardrobe requirements, props list, call times

  • Order and manage delivery of props and materials via Instacart and other vendor platforms.

  • Assist in drafting and managing production email threads to talent, crew.

  • Coordinate footage delivery timelines and tracking for post-production handoffs.

• File & Media Organization

  • Sort and label incoming footage, ensuring proper naming conventions and folder structure.

  • Assist with media backups and management of hard drives/cloud storage systems.

  • Support post-production teams by ensuring assets are accessible and properly archived.

• Production Tracking & Team Support

  • Maintain and update the master Production Tracker with current project statuses, deliverables, and deadlines.

  • Provide general support to the Producer team across pre-production, shoot days, and post, including on-set needs if required.

  • Keep a pulse on multiple moving pieces and proactively flag potential bottlenecks or overlaps in scheduling.

Qualities We’re Looking For

• Highly organized, detail-oriented, and tech-savvy.

• Comfortable juggling multiple tasks across various timelines.

• Strong written and verbal communication skills in a remote work setting

• Able to work responsibly remotely and attend team meetings

• Proactive and resourceful in solving unexpected problems

• Attentive and pick out action items in a fast-paced environment

• Familiar with production tools such as Slack, Lucid Link, WeTransfer, Frame.io, and Dropbox.

In short, we are looking for a highly-organized, detail-oriented team player that has a common interest in making our producer team as successful as possible. We will need help with day to day admin work, production help for on location shoots, and post-production organization.

What’s It Like Working at TNT?

TNT is heavily focused on collaboration and teamwork to ensure we have proper coverage across all our clients. For example, we’ve structured our teams into cells, each of which has a portfolio of clients assigned. Each cell is composed of a performance manager, media buyer, creative producer, junior and senior copywriters, and video editors. Every cell is focused on the single goal of helping clients hit their spend and ROAS targets.

Regardless of what cell you’re in, everyone benefits from the following:

• Access to Data – Access to the same performance data as everyone else so you can instantly see how our video ads perform, detect patterns, and gain insights.

• Shared Learnings – Participation in our weekly Best Ads call wherein we review the top performers to see what’s working, or not, for everyone else, accelerating your learning.

• Career Progression – Your success determines how fast your career grows. There is no mandated bureaucratic waiting period; only success matters. Prove yourself and your skills and, as the need arises as the agency grows, you could be next in line to jump into a more senior role.

How Will Your Time Be Spent?

While any given week can vary based on client demands, here’s roughly how it shakes out:

• 30% paperwork and administrative work

• 30% preproduction work (call sheets, ordering props)

• 30% post-production work (file organization)

• 10% on internal calls, meetings, Slack, and/or emails

Requirements

• Minimum 2 years of administrative, executive assistant, or detail-oriented work in a busy office environment - either in-office or remote.

• English Speaker – You have excellent English skills, with top-notch speaking and writing abilities.

• Ownership Mindset – Takes extreme pride in submitting high-quality work that’s on time, on spec, been double checked, meeting all compliance guidelines, etc.

• Available for calls, Slack, and meetings between 10:30 – 5:30 p.m. ET (UTC-5, New York), regardless of where you live – important so we’re all in the same rhythm and work efficiently.

• PREFERRED: Experience in production coordination, video editing, or content creation environments

• PREFERRED: basic understanding of video production flow, handling video files, and some video editing experience